GitHub Pages Down - "Your billing plan does not support private pages"

[jaidevshriram]

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I used to have a GitHub page that was hosted on a private repository. I recently lost access to GitHub student pro though (can't renew since I'm out of the country I think). Since then, I've had the following error on my repo (which I have made public). How can I resolve this - it seems like a bug (repository is public).

I have seen similar discussions but there have been no solutions proposed.

[queenofcorgis]

Hi there - thanks for your patience. Are you still experiencing this?

[antwanvdm]

Hi @queenofcorgis Ik do have the problem at this moment. My repository is private but the page was always public. It's taken offline with the same type of notice. Can you please assist as my students need this page as example for their own assignment. Thanks.

[antwanvdm]

We have it, but don't actively use it anymore. But this repository is not connected to classroom. Only to our regular organisation with a Team plan. @queenofcorgis

[queenofcorgis]

@antwanvdm would you mind reaching out on our Support page about this then? They can help with account-specific issues like this!

[antwanvdm]

Alright, I've created the ticket. If the solution gives valuable information, I will share it here as well!

[antwanvdm]

@queenofcorgis Apparently our organization account was temporarily back at a free account which automatically soft deleted the Pages from private repositories. It's fixed again, in the meantime Github is working on a permanent solution to restore pages when they are back on a Team/Pro plan again. Thanks for your help as well!

[queenofcorgis]

@antwanvdm Thank you SO much for coming back and sharing what happened! I wish I could've helped more, but I'm glad our Support team got you sorted and you came to the community 😃

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