Questions before closing ticket.

[furia09]

*How do you rate the assistance provided?.

• Reaction:
  (1-2-3-4-5).

*Were you professionally helped by the staff?

• Reaction:
  (YES - NO)

``If YES selected =
new reaction:
please rate:
(1-2-3-4-5)

If NO selected =
New field to place last comment before closing ticket.

And maybe this one as Stats for the Owner:

*Did you like this ticket system?

• Reaction:
  (1-2-3-4-5).

-Something that gives the owner more sight on how members and users feel about the bot.

In case member got a new suggestion then a link to suggestions channel or something related to that.

[eartharoid]

How do you rate the assistance provided? and Were you professionally helped by the staff? sound like different ways of asking the same thing.

[furia09]

Well not really like in my word that would be the assistence = Like the info and the tools provided to solve the members issue Professionally = Was it done professionally or did the support just give the right info and tolls but he was been a asshole for a example. Probably i didn't explain myself so well sorry mate i'm from EU Kind regards

…

________________________________ Van: Isaac <[email protected]> Verzonden: zaterdag 6 maart 2021 19:58 Aan: discord-tickets/bot <[email protected]> CC: furia09 <[email protected]>; Author <[email protected]> Onderwerp: Re: [discord-tickets/bot] Questions before closing ticket. (#121) How do you rate the assistance provided? and Were you professionally helped by the staff? sound like different ways of asking the same thing. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#121 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AFMO4VMQM4DLSVD3ZHOWWYLTCJ3MRANCNFSM4YW7TERQ>.