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    33 repositories

    • twilio-flex-future-cc-demo

      Public
      Reimagining the future of contact center with Twilio Flex
      TypeScript
      •
      Apache License 2.0
      •11•3•1•0•Updated Oct 28, 2024Oct 28, 2024

    • cms-integration-examples

      Public
      Twilio AI Assistants - CMS Integration Examples
      TypeScript
      •0•0•0•0•Updated Sep 12, 2024Sep 12, 2024

    • flex-project-template

      Public template
      A starting point for Twilio Flex projects, providing management strategies for various types of artifacts and distributed development
      TypeScript
      •
      Apache License 2.0
      •71•0•0•0•Updated Jul 22, 2024Jul 22, 2024

    • flex-project-template-tenants

      Public template
      A starting point for Twilio Flex projects, providing management strategies for various types of artifacts and distributed development
      TypeScript
      •
      Apache License 2.0
      •71•0•0•0•Updated Jun 7, 2024Jun 7, 2024

    • twilio-flex-conversations-adapters

      Public
      Conversations Adapters is a comprehensive framework designed to facilitate custom channel development for Twilio Flex using Twilio Conversations
      TypeScript
      •
      MIT License
      •23•1•0•0•Updated Sep 21, 2023Sep 21, 2023

    • aivr

      Public
      AI + IVR = AIVR
      TypeScript
      •1•0•0•0•Updated Aug 28, 2023Aug 28, 2023

    • flex-ae-demo

      Public template
      A starting point for Twilio Flex projects, providing management strategies for various types of artifacts and distributed development
      TypeScript
      •
      Apache License 2.0
      •71•0•0•0•Updated Aug 2, 2023Aug 2, 2023

    • flex-hackathon-team-x

      Public template
      A starting point for Twilio Flex projects, providing management strategies for various types of artifacts and distributed development
      TypeScript
      •
      Apache License 2.0
      •71•0•0•0•Updated Jun 2, 2023Jun 2, 2023

    • flex-agent-assisted-payments-plugin

      Public
      Twilio Flex example Plugin for Agent Assisted Pay. Demo/POC only, you will likely want to create your own plugin for production purposes.
      JavaScript
      •2•0•0•0•Updated May 29, 2023May 29, 2023

    • twilio-flex-terraform

      Public
      Terraform configuration for deploying and managing a Twilio Flex contact center using infrastructure-as-code.
      HCL
      •4•0•0•0•Updated May 9, 2023May 9, 2023

    • plugin-segment

      Public
      Pull Segment data into Flex using Functions
      TypeScript
      •0•2•0•0•Updated May 1, 2023May 1, 2023

    • twilio-eip-recording-hook

      Public
      Voice intelligence hook swapping participants
      TypeScript
      •0•0•0•0•Updated Apr 24, 2023Apr 24, 2023

    • future-cc-ps-project-template

      Public template
      A starting point for Twilio Flex projects, providing management strategies for various types of artifacts and distributed development
      TypeScript
      •
      Apache License 2.0
      •71•0•0•0•Updated Apr 4, 2023Apr 4, 2023

    • plugin-verify

      Public
      Twilio Flex plugin to authenticate users with the Verify API
      JavaScript
      •
      MIT License
      •7•0•0•0•Updated Feb 24, 2023Feb 24, 2023

    • future-cc-chatgpt-enhanced-responses

      Public
      This Twilio Flex plugin uses GPT-3 to enhance and rephrase agent responses.
      JavaScript
      •2•0•0•0•Updated Feb 20, 2023Feb 20, 2023

    • freshservice-integration

      Public
      Integrate Twilio Flex with Freshservice
      TypeScript
      •0•0•0•0•Updated Jan 5, 2023Jan 5, 2023

    • shared-snippets

      Public
      Shared Snippets written by Twilio Solution Engineers (ANZ)
      JavaScript
      •
      The Unlicense
      •0•0•0•0•Updated Dec 5, 2022Dec 5, 2022

    • flex-channels-onyx

      Public
      Demo components
      TypeScript
      •0•0•0•0•Updated Nov 15, 2022Nov 15, 2022

    • plugin-crayon

      Public
      JavaScript
      •0•0•3•0•Updated Oct 26, 2022Oct 26, 2022

    • plugin-servicenow-openframe

      Public
      First cut of an openframe plugin for Flex + SNOW
      TypeScript
      •0•0•0•1•Updated Oct 18, 2022Oct 18, 2022

    • servicenow-integration

      Public
      Service now integration functions for Flex and Studio
      JavaScript
      •0•0•0•0•Updated Oct 17, 2022Oct 17, 2022

    • pbx-prog-voice

      Public
      Serverless Function to serve up TwiML for Programmable Voice to and from SIP PBX
      JavaScript
      •0•0•0•0•Updated Sep 13, 2022Sep 13, 2022

    • kanga-bank-functions

      Public
      A fictitious bank for kangaroos
      JavaScript
      •0•0•0•0•Updated Aug 24, 2022Aug 24, 2022

    • Level-Up-Your-Salesforce-Contact-Center-with-Twilio-Flex

      Public
      JavaScript
      •
      MIT License
      •2•0•0•0•Updated Aug 6, 2022Aug 6, 2022

    • Twilio-Lookup-Google-Cloud-Vision-Demo

      Public
      JavaScript
      •
      MIT License
      •1•0•0•0•Updated Aug 5, 2022Aug 5, 2022

    • twilio-dynamic-listing

      Public
      Dynamic number inserts for listings
      C#
      •0•0•0•0•Updated Jul 7, 2022Jul 7, 2022

    • twiml-bin-serverless

      Public
      Twiml Bin in a Serverless Project
      JavaScript
      •0•0•0•0•Updated Jun 23, 2022Jun 23, 2022

    • plugin-vertical-demo

      Public
      generic Twilio branded flex plugin with different agent views sorted by industry verticle
      JavaScript
      •0•0•0•0•Updated Mar 29, 2022Mar 29, 2022

    • flex-downtime-manager

      Public
      Solution to manage contact center downtime from flex
      JavaScript
      •3•0•0•0•Updated Dec 27, 2021Dec 27, 2021

    • Twilio-Segment-Salesforce-Demo

      Public
      Apex
      •1•0•0•0•Updated Dec 2, 2021Dec 2, 2021