Site returns Error 504 after extended period of no activity

[Leo831-ux]

Is this a BUG REPORT or FEATURE REQUEST?:

• BUG
• [] FEATURE

What happened:
Staying signed in Trudesk for an extended period without doing any action leads to an Error 504 when either selecting a menu option or refreshing the site.
After restarting the containers the site works as normal, but you are presented with the installation wizard.

What did you expect to happen:
After selecting a menu or refreshing the site, the site should work normally.

How to reproduce it (as minimally and precisely as possible):

1. Use the docker.yml file main repository
2. Change the image in the docker.yml file polonel/trudesk:1.2
3. Start the containers
4. Sign in and perform a few actions i.e. logging a ticket
5. Leave the site unattended for an extended period (more than 2 hours); remaining signed in
6. Navigate to a different menu \ Refresh the site

Anything else we need to know?:

Environment:

• Trudesk Version: Trudesk v1.2
• OS running: Ubuntu 22.04.5 LTS
• Docker (27.3.1) & Docker-Compose (1.29.2)
• Self hosted

[github-actions]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.

[github-actions]

This issue was closed because it has been stalled for 5 days with no activity.