diff --git a/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/cloud-portal-support-tab.markdown b/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/cloud-portal-support-tab.markdown index a88fa2e057..191e9a6a93 100644 --- a/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/cloud-portal-support-tab.markdown +++ b/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/cloud-portal-support-tab.markdown @@ -56,16 +56,16 @@ You can read more about the *Response time* types in the [Support](../../cloud/c !["Figure 4 - Request to enable the Cloud Support option"](images\portal-support-request-cloud-support-on-free-support.png "Figure 4 - Request to enable the Cloud Support option") -To request the **Cloud Support option**, please click the *Request Cloud Support Activation* button. -This will send a support request to our *RavenDB Cloud* support team. +To request the **Cloud Support option**, please click the *Request Cloud Support Activation* button. +This will show you Support Activation Request Form. There you can select type of support you want to activate and send a +support request to our *RavenDB Cloud* support team with *Request Activation* button. + +!["Figure 5 - Support Activation Request Form"](images\portal-support-activation-request-form.png "Figure 5 - Support Activation Request Form") + + After verification, the support team will add the support option to your account, which will be confirmed in a separate email. -{INFO: } -The *Cloud Support Activation* email requests the enabling of the **Cloud Support option** for a period of **12 months**. -If you want to change this period, please send a *support request* via the *Support form*. -{INFO/} - {INFO: } Cloud Support activation takes up to **3 business days**. {INFO/} diff --git a/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/images/portal-support-activation-request-form.png b/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/images/portal-support-activation-request-form.png new file mode 100644 index 0000000000..dca73f0ea8 Binary files /dev/null and b/Documentation/4.2/Raven.Documentation.Pages/cloud/portal/images/portal-support-activation-request-form.png differ