App crash when Razorpay.open() is called.

[abhijeet21sankalp]

com.razorpay.cordova plugin is not compatible for SDK version 34

I have implemented the plugin and update the
android-targetSdkVersion- 33 to 34,
android-compileSdkVersion 33 to 34
android-buildToolsVersion33 to 34 in config.xml file ,
when razorpay.open() method is called. razor pay application's Screen is invoked, but App is going to crash on Android 13+.

it is working for android-targetSdkVersion- 33

I've installed "com.razorpay.cordova": "github:razorpay/razorpay-cordova" this plugin

I've following code implemented in ionic V6 & installed Cordova Android Platform Version 12.0.1 =>

initializeRazorPayPayment(resData) {
let razorPayReqData = res.PaymentRequestModel;
var options = {
description: razorPayReqData.Description,
image: razorPayReqData.Image,
order_id: razorPayReqData.OrderId,
currency: razorPayReqData.Currency,
key: razorPayReqData.Key,
prefill: {
contact: razorPayReqData.PhoneNumber,
email: razorPayReqData.Email == null ? '' : razorPayReqData.Email
},
handler: function (response) {
},
amount: razorPayReqData.Amount,
name: razorPayReqData.CompayName,
theme: {
color: '#065bef'
},
retry: {
enabled: true,
max_count: 4
},
animation: true,
send_sms_hash: true,
remember_customer: true,
subscription_card_change: true,
modal: {
confirm_close: true,
handleback: true,
ondismiss: function () {
}
}
}
let successCallback = (success) => {
}
let cancelCallback = (error) => {
this.isConfirmReqSent = false;
this.confirmOrderReq = false;
let obj = {
razorpay_order_id: options.order_id,
payment_id: null,
description: error.description,
code: error.code,
reason: null,
source: null,
step: null,
}';
}
let failureCallback = (error) => {
let data = error.response.error;
let obj = {
razorpay_order_id: data.metadata.order_id,
payment_id: data.metadata.payment_id,
description: data.description,
code: data.code,
reason: data.reason,
source: data.source,
step: data.step,
};
}
RazorpayCheckout.on('payment.success', successCallback);
RazorpayCheckout.on('payment.cancel', cancelCallback);
RazorpayCheckout.on('payment.failed', failureCallback);
RazorpayCheckout.open(options);
}

[vivekshindhe]

@abhijeet21sankalp Unable to reproduce the issue. Can you share the crash error logs? You should be able to find those in Android Studio logcat.

[abhijeet21sankalp]

thank you for respond

when razorpay landing page is invoked then hide after 2 second & its stuck on white screen.
note-I've uploaded Screenshot

@abhijeet21sankalp Unable to reproduce the issue. Can you share the crash error logs? You should be able to find those in Android Studio logcat.

[vivekshindhe]

@abhijeet21sankalp , we can't find much with just the screenshots. Logs would be much more helpful.

[abhijeet21sankalp]

@abhijeet21sankalp , we can't find much with just the screenshots. Logs would be much more helpful.

Our application is Hybrid application in IONIC Cordova. we are not Building our application in android studio.

[vivekshindhe]

That's fine. Even if it's not being bulit in Android Studio, when connected to the device, during development builds you can see the logs in Android Studio logcat for this application.

[vivekshindhe]

@abhijeet21sankalp To reduce the TAT would request you to create a ticket in Razorpay Dashboard. You can put this Github Issue link in the ticket. This would help fast track the issue and resolution.

[pranavti-brique]

@abhijeet21sankalp Is this issue resolved?
I am facing the same issue in my ionic Cordova app.