|
| 1 | +# Frequently Asked Questions (FAQ) |
| 2 | + |
| 3 | +## GitHub Copilot Integration |
| 4 | + |
| 5 | +### Q: Where do I find the initial full request that I made to Copilot with the instructions for this PR? |
| 6 | + |
| 7 | +**A:** Finding your original Copilot request depends on how you initiated the interaction. Here are the most common locations to check: |
| 8 | + |
| 9 | +#### 1. **GitHub Issues Tab** |
| 10 | +- Go to the [Issues tab](https://github.com/serpapps/loom-video-downloader/issues) of this repository |
| 11 | +- Look for issues you created that might contain your original request |
| 12 | +- Check both open and closed issues |
| 13 | + |
| 14 | +#### 2. **Pull Request Description and Comments** |
| 15 | +- The original request is often preserved in the PR description under "Original description:" |
| 16 | +- Check the PR comments for any preserved context from your initial request |
| 17 | +- Look at the first commit message which might contain relevant information |
| 18 | + |
| 19 | +#### 3. **GitHub Notifications** |
| 20 | +- Check your GitHub notifications (bell icon in the top right) |
| 21 | +- Email notifications from GitHub often contain the original context |
| 22 | +- GitHub sends emails when Copilot creates PRs on your behalf |
| 23 | + |
| 24 | +#### 4. **Browser History** |
| 25 | +- If you made the request through GitHub's web interface, check your browser history |
| 26 | +- Look for GitHub URLs from around the time you made the request |
| 27 | + |
| 28 | +#### 5. **GitHub Activity Feed** |
| 29 | +- Check your GitHub activity feed on your profile page |
| 30 | +- Look for recent activity related to this repository |
| 31 | + |
| 32 | +#### 6. **GitHub Copilot Interface** |
| 33 | +- If you used GitHub Copilot Chat or another Copilot interface, check that interface's history |
| 34 | +- Some Copilot integrations maintain conversation history |
| 35 | + |
| 36 | +#### 7. **Repository Discussions** |
| 37 | +- Check the [Discussions tab](https://github.com/orgs/serpapps/discussions) if enabled |
| 38 | +- Your request might be in a discussion thread |
| 39 | + |
| 40 | +### Pro Tips for Future Copilot Requests: |
| 41 | +- **Save important requests**: Copy your detailed requests to a text file or note-taking app |
| 42 | +- **Use clear issue titles**: Create GitHub issues with descriptive titles for complex requests |
| 43 | +- **Reference PRs in issues**: Link PRs back to the original issue for better tracking |
| 44 | +- **Tag your requests**: Use consistent tags or labels to make requests easier to find |
| 45 | + |
| 46 | +--- |
| 47 | + |
| 48 | +## Common Usage Questions |
| 49 | + |
| 50 | +### Q: How do I download a Loom video? |
| 51 | + |
| 52 | +**A:** Follow these steps: |
| 53 | +1. Install the browser extension from the [Chrome Web Store](https://serp.ly/loom-video-downloader) |
| 54 | +2. Navigate to any page with a Loom video |
| 55 | +3. Click the extension icon in your browser toolbar |
| 56 | +4. Click the "Download" button when the video details appear |
| 57 | + |
| 58 | +### Q: The extension isn't detecting videos. What should I do? |
| 59 | + |
| 60 | +**A:** Try these troubleshooting steps: |
| 61 | +1. Make sure you're on a page that actually contains a Loom video |
| 62 | +2. Try clicking the PLAY button on the Loom video first |
| 63 | +3. Refresh the page and try again |
| 64 | +4. Check that the extension has the necessary permissions enabled |
| 65 | + |
| 66 | +### Q: What video formats are supported? |
| 67 | + |
| 68 | +**A:** The extension supports: |
| 69 | +- MP4 files (recommended) |
| 70 | +- WebM files |
| 71 | +- HLS streams (.m3u8) |
| 72 | +- Various quality levels (240p to 4K depending on source) |
| 73 | + |
| 74 | +### Q: Is this extension free to use? |
| 75 | + |
| 76 | +**A:** Yes, this extension is completely free to use with no hidden costs, subscriptions, or premium features. |
| 77 | + |
| 78 | +### Q: Does this work with private/restricted Loom videos? |
| 79 | + |
| 80 | +**A:** The extension respects Loom's access controls. You can only download videos that you have permission to view. Make sure you're logged into Loom if required. |
| 81 | + |
| 82 | +--- |
| 83 | + |
| 84 | +## Technical Questions |
| 85 | + |
| 86 | +### Q: Where can I find technical documentation? |
| 87 | + |
| 88 | +**A:** Check the [CONTRIBUTING.md](CONTRIBUTING.md) file which contains comprehensive technical analysis of Loom's streaming infrastructure and download methods. |
| 89 | + |
| 90 | +### Q: How do I report bugs or request features? |
| 91 | + |
| 92 | +**A:** |
| 93 | +- 🐛 **Report bugs**: [Create an issue here](https://github.com/serpapps/loom-video-downloader/issues) |
| 94 | +- 🆕 **Request features**: [Submit a feature request here](https://github.com/serpapps/loom-downloader/issues) |
| 95 | + |
| 96 | +### Q: What permissions does the extension need and why? |
| 97 | + |
| 98 | +**A:** The extension requires minimal permissions for core functionality: |
| 99 | +- **activeTab**: To interact with the current Loom page |
| 100 | +- **downloads**: To save videos to your computer |
| 101 | +- **storage**: To remember your preferences |
| 102 | +- **notifications**: To update you on download progress |
| 103 | + |
| 104 | +For a complete list with detailed justifications, see the [Installation Instructions](README.md#installation-instructions) section. |
| 105 | + |
| 106 | +--- |
| 107 | + |
| 108 | +## Getting Help |
| 109 | + |
| 110 | +If you can't find the answer to your question here: |
| 111 | + |
| 112 | +1. **Search existing issues**: Check if someone else has asked the same question |
| 113 | +2. **Community support**: Join our [community discussions](https://serp.ly/@serp/community) |
| 114 | +3. **Create a new issue**: If your question isn't covered, [open a new issue](https://github.com/serpapps/loom-video-downloader/issues/new) |
| 115 | + |
| 116 | +--- |
| 117 | + |
| 118 | +*Last updated: September 2024* |
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