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Frequent timeouts when requesting historical data #18

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dsprayberry opened this issue Apr 10, 2018 · 0 comments
Open

Frequent timeouts when requesting historical data #18

dsprayberry opened this issue Apr 10, 2018 · 0 comments

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@dsprayberry
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A connection in the Stitch production environment is encountering timeouts when requesting historical data for various objects from 01/01/2010:

2018-04-10 19:38:31,185Z tap - CRITICAL TimedOut
2018-04-10 19:38:31,185Z tap - Traceback (most recent call last):
2018-04-10 19:38:31,186Z tap - File "tap-env/bin/tap-zuora", line 11, in
2018-04-10 19:38:31,186Z tap - sys.exit(main())
2018-04-10 19:38:31,186Z tap - File "/code/orchestrator/tap-env/lib/python3.5/site-packages/singer/utils.py", line 181, in wrapped
2018-04-10 19:38:31,186Z tap - return fnc(*args, **kwargs)
2018-04-10 19:38:31,186Z tap - File "/code/orchestrator/tap-env/lib/python3.5/site-packages/tap_zuora/init.py", line 126, in main
2018-04-10 19:38:31,186Z tap - do_sync(client, args.catalog, state, force_rest)
2018-04-10 19:38:31,186Z tap - File "/code/orchestrator/tap-env/lib/python3.5/site-packages/tap_zuora/init.py", line 101, in do_sync
2018-04-10 19:38:31,186Z tap - counter = sync_stream(client, state, stream.to_dict(), force_rest)
2018-04-10 19:38:31,187Z tap - File "/code/orchestrator/tap-env/lib/python3.5/site-packages/tap_zuora/sync.py", line 130, in sync_stream
2018-04-10 19:38:31,187Z tap - counter = sync_aqua_stream(client, state, stream, counter)
2018-04-10 19:38:31,187Z tap - File "/code/orchestrator/tap-env/lib/python3.5/site-packages/tap_zuora/sync.py", line 90, in sync_aqua_stream
2018-04-10 19:38:31,187Z tap - file_ids = poll_job_until_done(job_id, client, apis.Aqua)
2018-04-10 19:38:31,187Z tap - File "/code/orchestrator/tap-env/lib/python3.5/site-packages/tap_zuora/sync.py", line 45, in poll_job_until_done
2018-04-10 19:38:31,187Z tap - raise apis.ExportFailed("TimedOut")
2018-04-10 19:38:31,187Z tap - tap_zuora.apis.ExportFailed: TimedOut

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