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Error 20: Something went wrong while reading the file #130

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virare opened this issue Apr 11, 2024 · 7 comments
Open

Error 20: Something went wrong while reading the file #130

virare opened this issue Apr 11, 2024 · 7 comments

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@virare
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virare commented Apr 11, 2024

When uploading a file through a plugin, sketchfab gives an error

Error 20: Something went wrong while reading the file.

Plugin version 1.6.1
Blender version 4.1.0
Microsoft Edge
Version 123.0.2420.81 (Official build) (64-bit)
I've also tried Google Chrome
Version 123.0.6312.123 (Official Build), (64 bit)
— error
image
image

When I try to upload a .blend file, I see an error

Error 13: We could not read the model file, or there is no data to display Description
image

With blender version 3.6.9 all uploads work correctly.

Has anyone encountered this?

@PadreZippo
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Sorry about that. We don't currently support processing .blend files created in Blender 4.x. We hope to get that fixed in the future. For now, we recommend either exporting and uploading one of our other supported file formats such as GLB or FBX, or you can switch to using Blender 3.6 LTS. Sorry for the inconvenience.

@Slasher1091
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Sorry about that. We don't currently support processing .blend files created in Blender 4.x. We hope to get that fixed in the future. For now, we recommend either exporting and uploading one of our other supported file formats such as GLB or FBX, or you can switch to using Blender 3.6 LTS. Sorry for the inconvenience.

How would we change the file format?

@PadreZippo
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You'll need to manually export to GLB from Blender and then upload through the website. The plugin does not support changing the format.

@virare
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virare commented Apr 27, 2024

@PadreZippo @Slasher1091 I understand. I'm using version 3.6 for exporting.
Thank you!

@dasparadoxon
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I have the same problem. Please fix that if possible, since it is so convient to work with the addon and I switched from 3.x to 4.x.

@EricWood15
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You can drag the 4.x file into 3.6LTS version blender and choose open, then press Ctrl+S to save, blender will ask if you want to overwrite, overwrite and the file will become a 3.6 version file

@r3dgraphix
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Please get this fixed. Blender 4.x has been out for almost 10 months.

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6 participants