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403 Forbidden message from API #658
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I restricted some IPs due to high load on the MSA servers a few days ago. We are still having high load on the server currently, and I will need to further restrict how many jobs can be submitted soon |
It would be very helpful to have an error message returned stating this. We spent quite a few man hours trying to figure this out. |
There is a prominent warning on every
We are still struggling with high load currently. I will reduce the job token regeneration rate tomorrow to cope with the load. |
We appreciate this message and completely understand. We have users submitting jobs from a cluster. The cluster has a single external IP address. If the error message returned from the API just had a little bit extra context we would have known directly what our user issues were. Something like: 403 Forbidden - Your IP address, 123.123.123.123 , has been blocked. Please see ..... That is what would have saved time. |
We received the following message when running colabfold_batch on a single small test sequence. We get this same result on two different compute clusters. Does this mean our IPs are banned?
Command: colabfold_batch --num-models 1 --stop-at-score 2 ./6A5J.fasta ./output
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