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field report #2

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nickray opened this issue Oct 29, 2019 · 12 comments
Open

field report #2

nickray opened this issue Oct 29, 2019 · 12 comments

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@nickray
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nickray commented Oct 29, 2019

Win10, 1809

  • Solo Hacker 2.5.1, wants to update, goes to Solo Bootloader 2.2.2. Error: ReferenceError: CTAP1_ERR_INVALID_COMMAND is not defined
  • Solo 2.5.2, manually to Solo Bootloader 2.5.2: Same error

App crashes sometimes (not sure how to debug reason on Windows 😁)

Competition gets listed with interesting serial:
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@My1
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My1 commented Oct 30, 2019

using 8.1 here, looks fine with my hackersolo and Yubi 4 Nano (post ROCA)
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@conorpp
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conorpp commented Oct 30, 2019

Does this solve? Updated release:
https://github.com/solokeys/solo-desktop/releases/tag/0.0-beta

@conorpp
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conorpp commented Oct 30, 2019

If there are any errors and it hasn't crashed, please inspect element and post the JS console log

@aseigler
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That fixed the CTAP1_ERR_INVALID_COMMAND for me on 1903.

@aseigler
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If there are any errors and it hasn't crashed, please inspect element and post the JS console log

I'm seeing hangs on startup, and if not, on refresh every time. Feels like a deadlock.

@conorpp
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conorpp commented Oct 30, 2019

Like a persistent hang? or long delay?

@aseigler
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Like a persistent hang? or long delay?

Hangs like this, never comes back.

image

@conorpp
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conorpp commented Oct 30, 2019

Can you run it from cmd prompt and past the output when it hangs?

@conorpp
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conorpp commented Oct 30, 2019

I get this:

PS C:\Users\conor\Desktop\solo-desktop\dist\win-unpacked> .\solo-desktop.exe
PS C:\Users\conor\Desktop\solo-desktop\dist\win-unpacked>
 Running in production
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@aseigler
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aseigler commented Oct 30, 2019

 Running in production
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Error getting CTAP2 info. 11
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@conorpp
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conorpp commented Oct 30, 2019

@aseigler what FIDO devices do you have plugged in?

@aseigler
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@aseigler what FIDO devices do you have plugged in?

Good call, by trial and error the problem device is Feitian BioPASSFIDO2. Both K27 and K33 cause the command line error to be logged, the K27 causes a hang about 50% of the time, if I unplug that device it unblocks.

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4 participants