diff --git a/ticket/message.twig b/ticket/message.twig
index 9b5362a..1ffd5bf 100644
--- a/ticket/message.twig
+++ b/ticket/message.twig
@@ -45,7 +45,7 @@
 								</video>
 							</div>
 							<a class="sp-attachment-preview group" data-html="#html5player-{{ attachment.id }}"
-					   		   data-download-url="{{ attachment.direct_operator_url }}">
+					   		   data-download-url="{{ attachment.direct_frontend_url }}">
 						{% else %}
 							<a class="{% if attachment.upload.isPreviewableImage() %}sp-attachment-preview{% endif %} group"
 						   	   {% if not attachment.upload.isPreviewableImage() %}target="_blank"{% endif %}
@@ -53,7 +53,7 @@
 						       data-download-url="{{ attachment.direct_frontend_url }}">
 						{% endif %}
 					{% else %}
-						<a class="sp-group" href="{{ route('ticket.frontend.attachment.download', [ attachment.upload_hash ]) }}">
+						<a class="sp-group" href="{{ attachment.direct_frontend_url }}">
 							{% endif %}
 							<div class="sp-preview sp-relative sp-h-20 sp--mx-4 sp--mt-2 sp-mb-2 sp-rounded-t sp-text-center">
 								<div class="sp-h-20 sp-bg-primary sp-border sp-border-b-0 sp-border-secondary sp-rounded-t