[FIX] Synchronization error in the app for the service group overseer's assistant

[webstudiodesign]

Describe the bug:

@rhahao @ux-git @rhahao2 When a publisher is appointed as a service group assistant, they are enabled to submit the preaching reports of the publishers in their service group. However, for all those assigned as service group assistants who are not elders, the application throws a synchronization error that prevents them from updating the application data. Attempts were made to clear the cache and recreate the user, but the problem persists. If the service group assistant role is removed, the application synchronizes without issue again.

Steps to reproduce the issue:

.

Expected behavior:

No response

Screenshots

No response

Which platform can you reproduce the bug on?

Desktop

Your operating system:

Windows

App version:

3.37.1

Additional information

No response

[webstudiodesign]

@rhahao @ux-git Is there any update on this? Thank you very much.

[webstudiodesign]

@rhahao @ux-git @rhahao2

Hi there! I hope you're doing well.

I wanted to kindly check if there have been any updates regarding the synchronization issue (error_api_sync-conflict). We’re still experiencing the problem, and it appears to be preventing service group assistants from carrying out their responsibilities properly.

This is having an impact on their ability to function as intended, which in turn affects the overall user experience of the app.

We truly appreciate your support on this and any updates you can share. Thank you very much in advance!

[rhahao]

Hello @webstudiodesign, thanks so much for your patience. 🙂

I just wanted to let you know that, with my current schedule, it’s taking a bit more time than usual to properly dig into this and fix it. But please be assured that I haven’t forgotten about it, I’ll be looking into it as soon as I can.

Really appreciate your understanding, and I’ll keep you posted as soon as I have an update.