Build got stuck at notarizing the Mac app for more than an hour.

[billywatkins]

Hey, I am in the final stage of finishing my app. Thanks for the write-up about Code Signing on Mac. I followed and set all the proper environment variables, but my build process takes way too long for notarizing it.

This is the point where the build got stuck.

Running [tauri_bundler::bundle::common] Command `xcrun  notarytool submit ....

When I checked my notarization log, it showed zero. I am confused; does this mean Tauri hasn't even started the process?

 *** Warning: altool has been deprecated for notarization and starting in late 2023 will no longer be supported by the Apple notary service. You should start using notarytool to notarize your software. 

Notarization History - page 0

No items found.

UPDATE:

Okay, my bad. I used xcrun notarytool history and got the list. It turns out all of them are in progress, and the oldest one has been more than 4 hours. Is this normal?

[FabianLars]

Okay, my bad. I used xcrun notarytool history and got the list. It turns out all of them are in progress, and the oldest one has been more than 4 hours. Is this normal?

Sometimes yes. If none of your apps were ever notarized before and/or your apps are fairly large in size it may take a while. Especially considering that the notarization servers' performance is well, let's call it fluctuating...

[ashutoshxhq]

I am doing my first notarization submission, @oliverga Did you keep it running for 5 days straight? or tried few hrs each day? I am loosing hope, exhausted my github actions. Do I have to run this on a server ?

[oliverga]

@ashutoshxhq I used notarytool, and just waited. The process runs on their servers, so after submitting successfully you can exit the process and close the terminal with no issue. Then you can check on your submission status using xcrun notarytool history

[willwatson-bot]

Just wanted to jump back in and let you all know that my submission was approved. @ashutoshxhq , I would second what @oliverga has recommended. You are able to poll the notary service to check in later. I develop on Windows, and so too I rely on GitHub Actions to bundle, sign, and send my application to notary.

I would highly recommend building logging in to your workflow so that you can see what went wrong with your notarization (you can read more here: https://developer.apple.com/documentation/notaryapi/get-submission-log). You should get a URL to an S3 endpoint when you send a get request to them for the submission log. This is recommended in the Notary documentation. This submission log will tell you the status of your submission, and if it was rejected or invalid, it will you give a reason why. This is very useful for determining what might be going wrong.

In my case, it was an error that looked something like this: "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions." and a status code of: 7000. Basically all of my submissions had been taking over 12 hours each, all getting rejected, but they all had this response when I retrieved the log for the submission. Basically I had to reach out to developer support to get this resolved, and now notary for the exact same code takes less than 4 minutes consistently.

@ashutoshxhq don't lose hope my friend! Try first adding visibility and logging in to your workflow with the submission log. If you are new to Notary, as I was, it seems that there is some sort of manual configuration that Apple needs to do on their end before they approve you going forward. In my particular case, I didn't make any headway until I reached out to customer support multiple times. It was resolved quickly once I was escalated to Developer support.

[willwatson-bot]

Just wanted to jump back in and let you all know that my submission was approved. @ashutoshxhq , I would second what @oliverga has recommended. You are able to poll the notary service to check in later. I develop on Windows, and so too I rely on GitHub Actions to bundle, sign, and send my application to notary.

I would highly recommend building logging in to your workflow so that you can see what went wrong with your notarization (you can read more here: https://developer.apple.com/documentation/notaryapi/get-submission-log). You should get a URL to an S3 endpoint when you send a get request to them for the submission log. This is recommended in the Notary documentation. This submission log will tell you the status of your submission, and if it was rejected or invalid, it will you give a reason why. This is very useful for determining what might be going wrong.

In my case, it was an error that looked something like this: "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions." and a status code of: 7000. Basically all of my submissions had been taking over 12 hours each, all getting rejected, but they all had this response when I retrieved the log for the submission. Basically I had to reach out to developer support to get this resolved, and now notary for the exact same code takes less than 4 minutes consistently.

@ashutoshxhq don't lose hope my friend! Try first adding visibility and logging in to your workflow with the submission log. If you are new to Notary, as I was, it seems that there is some sort of manual configuration that Apple needs to do on their end before they approve you going forward. In my particular case, I didn't make any headway until I reached out to customer support multiple times. It was resolved quickly once I was escalated to Developer support.

Sorry and just to be clear, it was an Apple-side issue. Sometimes they just need to approve you. You'll only know for sure if you check the submission log, however.

[ashutoshxhq]

thanks for the help @oliverga @willwatson-bot. My app just got approved, It was timing out initially but after few hours of retries, one of the tries went through.
After the first one was approved, it has been very fast. 1-2 mins for each approval.

Thanks a bunch.

[yonson40]

guys, I've been stuck in the "In Progress" phase all day... This is my first time notarizing. I've pushed three attempts through with notary tool and one via electron notary. Any tips or just wait it out..

[yonson40]

Thanks for the quick reply! I reached out to support earlier, will wait for them!

[skyline69]

@yonson40 Any updates on this so far?

[yonson40]

@skyline69 yes! As suggested, I waited it out until the net day, seems like the queue cleared up, and now my notarizations take a few minutes max!

[skyline69]

I notarized it on my workflow for the first time and it worked fine. But after that I was wating like 45mins and nothing happened since in the future actions. Does that happen for you too on your workflows?