This privacy policy governs the user data processing executed by LINAGORA, a simplified stock company (SAS) with a capital of 1 552 980 euros and a registered office located 37 rue Pierre Poli - CS 60238, 92441 Issy-les-Moulineaux Cedex (FRANCE), registered with the Registry of Trade and Companies of Nanterre (France) under SIRET number 431 473 669 00130, and/or any subsidiary of this company, hereinafter referred to as "LINAGORA".
LINAGORA is the Data Processor for your personal data.
LINAGORA services business model is not based on your user personal data. Our business model is based on offering support and other services complementary to our Services platform. WE DO NOT SELL YOUR DATA, AND YOU ARE NOT THE PRODUCT (AND NEITHER IS YOUR PERSONAL DATA).
The following expressions in the Privacy policy have the meaning indicated in this section:
Content : Content is defined as any data, regardless of nature (whether information, image, video, audio, file, sign, text, signal, program, software, code, or any other element) which is available (displayed and/or downloadable) through the Services platform. User Content is a specific type of Content.
Personal data : Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Services: Twake, a secure open source collaboration platform which notably includes Team messaging, Storage space, Team calendar, and Task management features, which are extensible via plugins.
User: An User means YOU as an individual, whether acting on your own account or on the behalf of any organization (company, association, or other) which requires you to access or use the Services in a professional context. When accessing and/or using Service features or purchasing a subscription to the Services on behalf of an organization, said organization is also considered to be a User, and, as such, is fully subject to the present Privacy policy.
User Content: User Content is defined as Content which is directly or indirectly emitted, designed and/or created by a User, and uploaded to and/or broadcast through the Services platform.
The present privacy policy is limited only to the Team-Mail mobile application.
The users need to be aware that the email server and its owner may have a different privacy policy. Team-Mail being usable with any email server, we cannot assume here which would be the terms of the emails server owner privacy policy. Users are responsible of consulting and validating the privacy policy of the email server.
By no means can LINAGORA be held accountable for the doings of arbitrary email servers owners that the users have been setting up with Team-Mail application.
By accessing and/or activating the functionalities of the Service, Users signify their understanding as well as their irrevocable and complete acceptance of the Privacy policy applicable at the time of such Service use.
The present Privacy policy is applicable to any and all access and activation of the functionalities of the Service by Users.
The present Privacy policy may be amended or changed at any time at LINAGORA's discretion and without any prior notice.
User is informed that none of its personnal data are collected.
If supported by the email server, the fact that emails are received might transit through third party infrastructure (firebase cloud messaging). In the process, no personal data is being exposed, and the Team-Mail application need to contact directly the mail server in order to gather the notification information.
In order to work smoothly on your device the Team-Mail application needs the following authorization:
Files, documnents, and audio files: This permission is used by Team-Mail to access files of your device and allows using those files as email attachments. Once selected files are uploaded to the remote email server.Photos and videos: This permission is used by Team-Mail to access photos and videos and allows using those files as email attachments. Once selected files are uploaded to the remote email server.Contacts: Used by Team-Mail for Email address auto-completion against local address book. Local address book are never uploaded to third-party. Only once an email is sent to a local contact, does the email server become aware of the mail address and display names of the contact.
Those rights are only intendeed to improve Team-Mail user experience. Team-Mail is still usable, with a reduced functional scope might the user deny permissions.
Our personal data collection and processing comply with the GDPR principles and the following guidelines :
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Gathering & processing of personal data by LINAGORA is never an end in itself. It aims at achieving a legitimate and licit purpose, and is strictly proportionate and necessary to the achievement of said purpose.
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LINAGORA never keeps collected data any longer than strictly necessary to achieve the purpose it was collected for. If the purpose can be achieved with pseudonymized or anonymized personal data, then the collected data is pseudonymized or anonymized before being processed in order to achieve the purpose. When the data is no longer necessary for achieving the purpose, data is either destroyed, anonymized, or (when the law requires it) archived.
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When entrusting third-party partner companies with the task of subprocessing user personal data, LINAGORA takes care that such companies comply with a data privacy protection level at least equal to the level of protection provided to EU citizens by LINAGORA.
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In order for us to provide you with the best possible experience when using our Services, we want to collect and process certain information. Depending on your use of the Services, this may include:
A. Your contact information - when you request help, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We will only use this information to respond to your requests. Because the collection of this information is necessary for the proper functioning of the service you request, your consent to the collection is always assumed.
B. Your statistical/cookie/behavioral data - when you visit our site or use the Services, we may collect the url of the website from which you visited us, the parts of our site you visit, the date and duration of your visit, your anonymous IP address, device information (device type, operating system, screen resolution, language, country you are in, type of web browser you used during your visit, etc.), and other information about your computer.
In order to improve the experience on our website it is interesting to know the path of our visitors. We therefore process this usage data with third-party partners for statistical purposes, to improve our Services and to recognize and stop any misuse.
Most of this statistical data is not necessary for providing you with the service and we will only collect it after having obtained your consent. You can withdraw your consent (or grant it again) at any time in your personal settings.