SUMMARY.md

Table of contents

• Welcome to Sempo!

Quick start

• Overview of Sempo
  • What is Sempo?
  • What does Sempo provide?
  • How Sempo's payments work (5 min video)
  • Quick FAQs
• Working with Sempo

Vendor Guide

• Vendor Guide
  • How to use the Sempo App as a Vendor
  • Solving Problems with the App
  • Payment Schedule Advice

Using the Sempo Dashboard

• Dashboard overview
  • Admin access tiers
  • Changing Dashboard settings
• Signing up for Dashboard access
  • Resetting your password
• Inviting someone to access the Dashboard
  • Changing a User's Access Tier
• Logging into the Dashboard
• Creating New Projects

Using the Sempo App and Cards

• Installing the Sempo app
• Navigating the Sempo app
• Updating the Sempo App
• Using the app as a beneficiary
• Using cards as a beneficiary
• Sempo App FAQs

Registering Vendors and Beneficiaries

• Identification and pre-registration
• Overview of ways to register participants
• Vendor registration and training
  • Understand your preferred vendor data collection process with Sempo
  • Prepare your vendor registration and training session
  • Deliver vendor registration and training session
  • After registration, share vendor data with Sempo Dashboard
• Beneficiary registration and training
  • Understand your preferred beneficiary data collection process
  • Add cards to your Platform
  • Set up your process for adding cards to beneficiary accounts
  • Prepare your beneficiary registration and training session
  • Deliver beneficiary registration and training session

Disbursing to Beneficiaries

• Transfer types
• Viewing, approving or rejecting transfers
• Disbursing to beneficiaries

Reimbursing Vendors

• Vendor withdrawals and reimbursement

Monitoring and Analysing Program Data

• Viewing, filtering and editing participant accounts
• Analysing participant and transfer data
• Exporting data to excel

Integrations

• Sempo API (Beta)
• KoboToolbox
• Commcare
• SurveyCTO
• Don't see an integration? Contact Us!

Policies & Security

• Know Your Customer (KYC)
• Security FAQs
• Sempo's AML/CTF Policy
• Privacy Policy
• Platform Terms

Help & Feedback

• Support
• Glossary of Terms
• Email Support
• Reading on Cash Transfer Programming