Default no map found

[leojaimes]

How are you?

How can I know when the seat map API (ticketevolution/seatmaps-client) is not going to show map?

Is there some property or callback that allow knowing when seat map is not going to show map?

I want to replace the default image seating chart is not available for another one.

Thank you

[jwcobb]

My suggestion would be that maybe we just allow users to pass in a URL to an alternate no-chart-available image.

[leojaimes]

I want to know where We can change the text in the seat no map found.
Is possible to have a function to set a new text or new text-font/styling on the seat no map found?

[mxweaver]

Hi @leojaimes, thanks for reporting this issue. The feature you're describing is definitely something we've thought about, but it is currently not supported. For now, your script could determine if the map is available byfetch()ing the image. If the image is available, the map server should respond with a status code of 200. For example:

fetch(`https://maps.ticketevolution.com/${venueId}/${configurationId}/map.svg`).then(response => {
  if (response.status === 200) {
    // the map is available
  } else {
    // the map is not available
  }
})

[latortuga]

I humbly request that you re-open this issue and add support for this. The default "alien UFO" photo is....not great and with no built-in way to override, this solution is a bit hacky.

[jwcobb]

This is SEAT-284 in Jira.