Media message not sending (possible author <> loggedWorkerName mismatch?) #10
Description
Hi, apologies if this problem is too basic and I'm overlooking something simple -- I'm relatively unfamiliar with most of the technologies used here.
I've configured, built and deployed this plugin. Both locally (twilio flex:plugins:start) and after deployment I see the same behavior. Incoming media messages to Flex work correctly, but sending media messages from Flex does not work. Specifically, I'm able to click the "send file" button, choose a file, and in Flex it looks like it's been sent (I see the outgoing message indicator and a preview of the media). However, on the other side I do not receive the message, and I do not see an outgoing message in the Message logs.
Digging into the Network calls in dev tools, I see a successful POST to https://mcs.us1.twilio.com/v1/Services/ISXXXX/Media and then a GET to retrieve the message, but no call that looks like an attempt to send a media message.
Running locally I am able to set a debugger before this line and it seems that the author and loggedWorkerName don't match: loggedWorkerName is [email protected] and author is abc_40example_2Ecom`. I'm using Google SSO if that is helpful.
Happy to provide more detailed information, and any help would be much appreciated. Thanks!