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Description
Currently on Flex UI 2.10.0.
Using the plugin version 1.1.0
- Create the original task
- Accept the task on Flex.
- Click "Retry Later"
- Accept/Click the new task assigned to you.
- Get a blank flex page.
- Notice that the task never goes away and must be deleted from Task Router manually to remove it.
The task flex UI is returning is WR1aece6863f1ae984e675290a1fdf2b09
But the Task in TaskRouter is actually WTf398575f999eb65d40583aed410f3394
When refreshing the final blank page, this error gets returned.
Twilio Flex Error report
Error: "An error has been detected inside DynamicComponent"
LOG LINE
12/11/2024, 2:21:55 PM - DynamicComponent: An error has been detected inside the AgentDesktopView.Panel2 DynamicComponent
Original error:
"Cannot read properties of undefined (reading 'replace')"
STACK TRACE
Error: An error has been detected inside DynamicComponent
at new n (https://assets.flex.twilio.com/releases/flex-ui/2.10.0/twilio-flex.unbundled-react.min.js:387:4579838)
at e.createAndProcessError (https://assets.flex.twilio.com/releases/flex-ui/2.10.0/twilio-flex.unbundled-react.min.js:387:4582952)
at e.handleCoreError [as errorProcessingOverride] (https://assets.flex.twilio.com/releases/flex-ui/2.10.0/twilio-flex.unbundled-react.min.js:387:4581353)
at e.processError (https://assets.flex.twilio.com/releases/flex-ui/2.10.0/twilio-flex.unbundled-react.min.js:387:9273933)
at e.createAndProcessError (https://assets.flex.twilio.com/releases/flex-ui/2.10.0/twilio-flex.unbundled-react.min.js:387:9274138)
at t.componentDidCatch (https://assets.flex.twilio.com/releases/flex-ui/2.10.0/twilio-flex.unbundled-react.min.js:387:9256316)
at Nh.f.componentDidCatch.c.callback (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:142:309)
at dh (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:80:101)
at Bj (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:144:468)
at Qj (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:176:361)
DETAILS
{
"message": "An error has been detected inside DynamicComponent",
"wrappedError": "Cannot read properties of undefined (reading 'replace')",
"description": "An error has been detected inside the AgentDesktopView.Panel2 DynamicComponent",
"context": "DynamicComponent",
"type": "app",
"severity": "normal",
"twilioErrorCode": 45600
}
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