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License with support #6

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maiorfi-at-kdigitale opened this issue May 4, 2022 · 0 comments
Open

License with support #6

maiorfi-at-kdigitale opened this issue May 4, 2022 · 0 comments

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@maiorfi-at-kdigitale
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Hi.

(sorry for using github issues, but contact form on http://www.datalink.se/ does not work at this time)

We recently purchased a license with no support but, after having completed library integration in our software, we hit a performance issue (i.e. time spent in a SDO transaction is about 75ms, much more than expected).

Could we extend license in order to get support about that issue?

Thanks.

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