Missing Products and Channels

[serjtk]

Problem description

After synchronizing products from SCC
missing oracle9 x86_64 and many other products/channels

Steps to reproduce

1.Successfully add mirror credential from SCC https://www.uyuni-project.org/uyuni-docs/en/uyuni/installation-and-upgrade/uyuni-server-setup.html#_optional_synchronizing_products_from_suse_customer_center
2. # mgr-sync -d 3 refresh --refresh-channels
3. # mgr-sync list products
...

Uyuni version

Information for package Uyuni-Server-release:
---------------------------------------------
Repository     : uyuni-server-stable
Name           : Uyuni-Server-release
Version        : 2024.08-230900.221.1.uyuni3
Arch           : x86_64
Vendor         : obs://build.opensuse.org/systemsmanagement:Uyuni
Support Level  : Level 3
Installed Size : 1.4 KiB
Installed      : Yes (automatically)
Status         : up-to-date
Source package : Uyuni-Server-release-2024.08-230900.221.1.uyuni3.src
Upstream URL   : https://www.uyuni-project.org/
Summary        : Uyuni Server
Description    :
    Uyuni lets you efficiently manage physical, virtual,
    and cloud-based Linux systems. It provides automated and cost-effective
    configuration and software management, asset management, and system
    provisioning.

Uyuni proxy version (if used)

No response

Useful logs

# mgr-sync  -d 3 refresh  --refresh-channels
Refreshing Channel families                    [DONE]
Refreshing SUSE products                       [DONE]
Refreshing SUSE repositories                   [DONE]
Refreshing Subscriptions                       [DONE]

Scheduling refresh of all the available channels


# mgr-sync list products
Available Products:

(R) - recommended extension

Status:
  - [I] - product is installed
  - [ ] - product is not installed, but is available
  - [U] - product is unavailable

[ ] CentOS 8 aarch64
[ ] Oracle Linux 7 aarch64
[ ] Oracle Linux 8 aarch64
[ ] RHEL and Liberty 8 Base
[ ] RHEL and Liberty 9 Base
[ ] RHEL5 Base i386
[ ] RHEL5 Base x86_64
[ ] RHEL6 Base i386
[ ] RHEL6 Base x86_64
[ ] RHEL7 Base x86_64
[ ] Ubuntu 16.04
[ ] Ubuntu 18.04


 mgr-sync list channels
Available Channels:


Status:
  - [I] - channel is installed
  - [ ] - channel is not installed, but is available
  - [U] - channel is unavailable

[ ] centos8 for aarch64 CentOS 8 aarch64 [centos8-aarch64]
[ ] EL9-Pool for x86_64 RHEL and Liberty 9 Base [el9-pool-x86_64]
[ ] oraclelinux7 for aarch64 Oracle Linux 7 aarch64 [oraclelinux7-aarch64]
[ ] oraclelinux8 for aarch64 Oracle Linux 8 aarch64 [oraclelinux8-aarch64]
[ ] RHEL5-Pool for i386 RHEL5 Base i386 [rhel5-pool-i386]
[ ] RHEL5-Pool for x86_64 RHEL5 Base x86_64 [rhel5-pool-x86_64]
[ ] RHEL6-Pool for i386 RHEL6 Base i386 [rhel6-pool-i386]
[ ] RHEL6-Pool for x86_64 RHEL6 Base x86_64 [rhel6-pool-x86_64]
[ ] RHEL7-Pool for x86_64 RHEL7 Base x86_64 [rhel7-pool-x86_64]
[ ] RHEL8-Pool for x86_64 RHEL and Liberty 8 Base [rhel8-pool-x86_64]
[ ] ubuntu-16.04-pool for amd64 Ubuntu 16.04 [ubuntu-16.04-pool-amd64]
[ ] ubuntu-18.04-pool for amd64 Ubuntu 18.04 [ubuntu-18.04-pool-amd64]

Additional information

No response

[RenownTwiz]

I think this maybe confusion that is also being discussed in #9499

The Open Source distros are seen via this command:

spacewalk-common-channels -l

You should see the below channels:

oraclelinux9: x86_64, aarch64
oraclelinux9-addons: x86_64, aarch64
oraclelinux9-appstream: x86_64, aarch64
oraclelinux9-codereadybuilder: x86_64, aarch64
oraclelinux9-developer-uek-r7: x86_64, aarch64
oraclelinux9-rdma: x86_64
oraclelinux9-uyuni-client: i386, x86_64, aarch64
oraclelinux9-uyuni-client-devel: i386, x86_64, aarch64

in the output from "spacewalk-common-channels -l".

I think the mgr-sync command only returns what is provided from SUSE hosted repositories and subscriptions. But I could be wrong here, someone please correct me if this isn't correct.