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[Tickets] Working Hours Feature #196

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StormyGalaxy opened this issue Aug 1, 2024 · 0 comments
Open

[Tickets] Working Hours Feature #196

StormyGalaxy opened this issue Aug 1, 2024 · 0 comments
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enhancement New feature or request

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@StormyGalaxy
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Is your feature request related to a problem? Please describe.
No

Describe the solution you'd like
I would like to be able to add working hours to ticket panels which can be configured to allowed/not allow users to open a ticket when not in working hours. Additionally, if a ticket is created outside of the working hours, the bot can send a configurable embed alerting the user that times may be delayed (see images)
Screenshot_2024-07-31_at_4 57 33_AM
Screenshot_2024-07-31_at_4 57 47_AM

Describe alternatives you've considered
I could use the FIFO cog, but I can't think of a way for it to just send an embed in ticket channels.

Additional context
Another image of a bot using this feature:
Screenshot 2024-07-31 at 7 55 21 PM
Screenshot 2024-07-31 at 8 32 18 PM
If you need anything else from me to make this possible, please don't hesitate to reach out.

@vertyco vertyco added hacktoberfest enhancement New feature or request labels Sep 19, 2024
@vertyco vertyco changed the title [Feature Request] [Tickets] Working Hours [Tickets] Working Hours Feature Oct 29, 2024
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