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new support md #61

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4179065
Merge pull request #1 from xanonDev/main
Jvr2022 Sep 19, 2024
638c43c
Merge branch 'xanonDev:main' into V2
Jvr2022 Mar 30, 2025
843d872
Update Support.md
Jvr2022 Mar 30, 2025
c766267
Improve Pinkcord 2.0 installation script
Jvr2022 Mar 30, 2025
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41 changes: 24 additions & 17 deletions Support.md
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# Pinkcord Support
# Pinkcord Support Center

Welcome to the Pinkcord support page! If you need help, have questions, or are facing issues related to Pinkcord, you're in the right place. Please read through the following sections to find the best way to get support.
Welcome to the Pinkcord Support Center. This resource provides comprehensive assistance for Pinkcord users. Please review the following sections to find the appropriate support channels.

## Getting Help
## Accessing Support

If you need assistance or have questions about using Pinkcord, consider the following options:
For assistance or inquiries regarding Pinkcord, please utilize the following resources:

1. **GitHub Issues**: Check the [GitHub Issues](https://github.com/xanonDev/pinkcord/issues) to see if someone else has already reported a similar issue or question. If not, feel free to open a new issue.
2. **Email Support**: If you have a specific question or need personalized assistance, you can reach out to us at [[email protected]](mailto:[email protected]).
1. **GitHub Issues:** Review existing [GitHub Issues](https://github.com/xanonDev/pinkcord/issues) to identify if your question has already been addressed or your issue reported. If a relevant issue does not exist, you may create a new one.

## Reporting Issues
2. **Email Support:** For specific inquiries or requiring individualized assistance, contact us via email at [[email protected]](mailto:[email protected]). Please allow for a reasonable response time.

If you encounter a bug, unexpected behavior, or any issues with Pinkcord, please consider the following steps:
## Issue Reporting Procedures

1. **Search**: First, search through the [GitHub Issues](https://github.com/xanonDev/pinkcord/issues) to see if the issue has already been reported.
To report bugs or unexpected behavior within Pinkcord, adhere to the following process:

2. **Open an Issue**: If you cannot find an existing issue, feel free to [open a new issue](https://github.com/xanonDev/pinkcord/issues/new). Provide as much detail as possible, including steps to reproduce the issue, your operating system, and any relevant error messages.
1. **Issue Review:** Prior to reporting a potential issue, thoroughly review the [GitHub Issues](https://github.com/xanonDev/pinkcord/issues) repository to determine if the issue has been previously reported.

## Contributing to Support
2. **Issue Submission:** If the issue has not been previously reported, [submit a new issue](https://github.com/xanonDev/pinkcord/issues/new). Provide comprehensive details to facilitate efficient diagnosis and resolution, including:
* **Concise Issue Description:** A clear and succinct description of the observed issue.
* **Reproduction Steps:** A detailed sequence of steps required to reproduce the issue.
* **Expected Behavior:** A description of the expected outcome.
* **Observed Behavior:** A description of the actual outcome.
* **System Configuration:** Relevant system configuration details, including operating system and Pinkcord version.
* **Error Logs:** Capture and include any relevant error messages or log data.

If you're knowledgeable about Pinkcord and want to help others, you can contribute to support in the following ways:
## Contributing to Support Resources

- Participating in discussions on GitHub Issues to help troubleshoot and find solutions.
- Writing documentation or guides to address common issues and questions.
Experienced Pinkcord users are encouraged to contribute to the support community:

## Code of Conduct
* **GitHub Issue Engagement:** Actively participate in discussions within the [GitHub Issues](https://github.com/xanonDev/pinkcord/issues) repository to assist users in troubleshooting and resolving issues.
* **Documentation Enhancement:** Contribute to the development and refinement of documentation, guides, and tutorials to address common user inquiries and issues.

When seeking support or contributing to support discussions, please adhere to our [Code of Conduct](CODE_OF_CONDUCT.md). We aim to maintain a respectful and welcoming environment for everyone.
## Community Conduct Guidelines

We appreciate your involvement in the Pinkcord community and thank you for your contributions!
All interactions within the Pinkcord support community must adhere to the [Code of Conduct](CODE_OF_CONDUCT.md). We are committed to fostering a professional and respectful environment for all users.

Thank you for your contributions to the Pinkcord community.
9 changes: 4 additions & 5 deletions src/Setup.bat
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@echo off
set /p install=Do you want to start the Pinkcord 2.0 installation? (yes/no):
@echo off
set /p "install=Do you want to start the Pinkcord 2.0 installation? (yes/no): "

if /i "%install%"=="yes" (
python Setup.py || (
py Setup.py
)
echo Starting installation...
python Setup.py || py Setup.py
) else (
echo Installation canceled.
)
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