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Maintenance: Translations update from translations.zammad.org.
Special thanks to the amazing translation team. You rock! 💪 Co-authored-by: Dusan Vuckovic <[email protected]> Co-authored-by: Weblate <[email protected]> Translate-URL: https://translations.zammad.org/projects/documentations/admin-documentation-pre-release/ Translate-URL: https://translations.zammad.org/projects/documentations/admin-documentation-pre-release/sr/ Translation: Documentation/Admin Documentation (pre-release)
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locale/cs/LC_MESSAGES/admin-docs.po

+52-50
Original file line numberDiff line numberDiff line change
@@ -7,7 +7,7 @@ msgid ""
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msgstr ""
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"Project-Id-Version: Zammad\n"
99
"Report-Msgid-Bugs-To: \n"
10-
"POT-Creation-Date: 2025-02-20 12:50+0100\n"
10+
"POT-Creation-Date: 2025-02-25 11:48+0100\n"
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"PO-Revision-Date: 2023-09-23 01:11+0000\n"
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"Last-Translator: Tomáš Kovařík <[email protected]>\n"
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"Language-Team: Czech <https://translations.zammad.org/projects/"
@@ -489,7 +489,7 @@ msgid "Email Inbound"
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msgstr ""
490490

491491
#: ../channels/email/accounts/account-setup.rst:122
492-
#: ../misc/object-conditions/basics.rst:207 ../system/objects.rst:152
492+
#: ../misc/object-conditions/basics.rst:207 ../system/objects.rst:154
493493
#: ../system/objects/types.rst:157
494494
msgid "Type"
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msgstr ""
@@ -1126,7 +1126,7 @@ msgstr ""
11261126
#: ../system/integrations/cti/includes/outbound-calls.include.rst:18
11271127
#: ../system/integrations/cti/includes/inbound-calls.include.rst:14
11281128
#: ../system/integrations/cti/includes/outbound-calls.include.rst:17
1129-
#: ../system/objects.rst:160 ../system/objects.rst:244
1129+
#: ../system/objects.rst:162 ../system/objects.rst:246
11301130
msgid "Note"
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msgstr ""
11321132

@@ -2635,8 +2635,8 @@ msgstr ""
26352635

26362636
#: ../channels/form.rst:19 ../manage/groups/settings.rst:16
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#: ../manage/scheduler.rst:39 ../manage/slas/how-do-they-work.rst:26
2638-
#: ../manage/templates.rst:33 ../system/objects.rst:128
2639-
#: ../system/objects.rst:232
2638+
#: ../manage/templates.rst:33 ../system/objects.rst:131
2639+
#: ../system/objects.rst:234
26402640
msgid "Name"
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msgstr ""
26422642

@@ -2665,7 +2665,7 @@ msgstr ""
26652665
#: ../manage/macros/how-do-they-work.rst:0 ../manage/overviews.rst:0
26662666
#: ../manage/roles/index.rst:128 ../manage/scheduler.rst:111
26672667
#: ../manage/templates.rst:43 ../manage/webhook/add.rst:123
2668-
#: ../system/objects.rst:167 ../system/objects.rst:246
2668+
#: ../system/objects.rst:169 ../system/objects.rst:248
26692669
msgid "Active"
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msgstr ""
26712671

@@ -25331,7 +25331,7 @@ msgstr ""
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msgid "Screenshot showing highlighted ticket state attribute"
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msgstr ""
2533325333

25334-
#: ../system/objects.rst:120
25334+
#: ../system/objects.rst:123
2533525335
msgid "Handling of states"
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msgstr ""
2533725337

@@ -25347,162 +25347,164 @@ msgstr ""
2534725347

2534825348
#: ../system/objects.rst:108
2534925349
msgid ""
25350+
"The `merged` state can't be changed because it is a required system state. "
25351+
"Otherwise, the merging of tickets would lead to errors."
25352+
msgstr ""
25353+
25354+
#: ../system/objects.rst:111
25355+
msgid ""
2535025356
"To add a new state, click on the \"New Ticket State\" button in the top "
2535125357
"right corner. To change an existing state, simply click on the affected "
2535225358
"state. This opens an edit dialog."
2535325359
msgstr ""
2535425360

25355-
#: ../system/objects.rst:112
25361+
#: ../system/objects.rst:115
2535625362
msgid ""
2535725363
"You can also clone a state or set them to \"Default for new tickets\" or "
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"\"Default for follow-ups\" by clicking on the ⁝ action button and select the "
2535925365
"desired function."
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msgstr ""
2536125367

25362-
#: ../system/objects.rst:116
25368+
#: ../system/objects.rst:119
2536325369
msgid ""
2536425370
"*Default for new tickets* means that this state is used for every newly "
2536525371
"created ticket."
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msgstr ""
2536725373

25368-
#: ../system/objects.rst:119
25374+
#: ../system/objects.rst:122
2536925375
msgid ""
2537025376
"*Default for follow-ups* means that this state is used if the ticket is re-"
2537125377
"opened after it was closed."
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msgstr ""
2537325379

25374-
#: ../system/objects.rst:169
25380+
#: ../system/objects.rst:171
2537525381
msgid "Ticket state in detail"
2537625382
msgstr ""
2537725383

25378-
#: ../system/objects.rst:123
25384+
#: ../system/objects.rst:126
2537925385
msgid ""
2538025386
"Below you can find a description for each field and option. Please head over "
2538125387
"to the :ref:`example <example-state>` to see the edit dialog."
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msgstr ""
2538325389

25384-
#: ../system/objects.rst:127
25390+
#: ../system/objects.rst:130
2538525391
msgid ""
2538625392
"This is the name of the state and what you and your agents are seeing when "
2538725393
"choosing a state somewhere (e.g. in tickets, trigger configuration)."
2538825394
msgstr ""
2538925395

25390-
#: ../system/objects.rst:135
25396+
#: ../system/objects.rst:138
2539125397
msgid ""
2539225398
"There are different state types you can choose from. By default, Zammad "
2539325399
"comes with one state per state type."
2539425400
msgstr ""
2539525401

25396-
#: ../system/objects.rst:138
25402+
#: ../system/objects.rst:141
2539725403
msgid ""
2539825404
"**new**: for states for tickets that are new and it hasn't been worked on "
2539925405
"them"
2540025406
msgstr ""
2540125407

25402-
#: ../system/objects.rst:140
25408+
#: ../system/objects.rst:143
2540325409
msgid ""
2540425410
"**open**: for states for tickets that are in progress and agents are working "
2540525411
"on them"
2540625412
msgstr ""
2540725413

25408-
#: ../system/objects.rst:142
25409-
msgid "**merged**: for states for tickets that are merged with other tickets"
25410-
msgstr ""
25411-
25412-
#: ../system/objects.rst:143
25414+
#: ../system/objects.rst:145
2541325415
msgid ""
2541425416
"**pending reminder**: for states for tickets that are in progress and you "
2541525417
"want to set a reminder. (default example: *pending reminder*)"
2541625418
msgstr ""
2541725419

25418-
#: ../system/objects.rst:145
25420+
#: ../system/objects.rst:147
2541925421
msgid ""
2542025422
"**pending action**: for states for tickets that are waiting for a specified "
2542125423
"time and then change their state (default example: *pending close*)"
2542225424
msgstr ""
2542325425

25424-
#: ../system/objects.rst:148
25426+
#: ../system/objects.rst:150
2542525427
msgid ""
2542625428
"**closed**: for states for tickets that are finished and do not need to be "
2542725429
"processed further"
2542825430
msgstr ""
2542925431

25430-
#: ../system/objects.rst:151
25432+
#: ../system/objects.rst:153
2543125433
msgid ""
2543225434
"⚠️ Choosing the correct state type is important! If you are in doubt, have a "
2543325435
"look on the default states and their types!"
2543425436
msgstr ""
2543525437

25436-
#: ../system/objects.rst:156
25438+
#: ../system/objects.rst:158
2543725439
msgid "Ignore escalation"
2543825440
msgstr ""
2543925441

25440-
#: ../system/objects.rst:155
25442+
#: ../system/objects.rst:157
2544125443
msgid ""
2544225444
"Here you can define whether tickets of this state will count to escalation "
2544325445
"time or not."
2544425446
msgstr ""
2544525447

25446-
#: ../system/objects.rst:159
25448+
#: ../system/objects.rst:161
2544725449
msgid ""
2544825450
"You can create a note for the state to inform other admins about the state. "
2544925451
"This has no effect on tickets."
2545025452
msgstr ""
2545125453

25452-
#: ../system/objects.rst:163
25454+
#: ../system/objects.rst:165
2545325455
msgid "Set the state to *active* or *inactive*."
2545425456
msgstr ""
2545525457

25456-
#: ../system/objects.rst:165
25458+
#: ../system/objects.rst:167
2545725459
msgid ""
2545825460
"it is technically possible to set all states to inactive. To keep Zammad "
2545925461
"working in such a case, the inactive flag of one of the states is ignored."
2546025462
msgstr ""
2546125463

25462-
#: ../system/objects.rst:192
25464+
#: ../system/objects.rst:194
2546325465
msgid "Ticket state example"
2546425466
msgstr ""
2546525467

25466-
#: ../system/objects.rst:172
25468+
#: ../system/objects.rst:174
2546725469
msgid ""
2546825470
"Let's assume we want to create a new state which indicates that the ticket "
2546925471
"has to wait for a response of a third party (e.g. service contractor or "
2547025472
"manufacturer) and we want to to be able to set a reminder."
2547125473
msgstr ""
2547225474

25473-
#: ../system/objects.rst:176
25475+
#: ../system/objects.rst:178
2547425476
msgid ""
2547525477
"First we give the new state a proper name. In this example we call it "
2547625478
"\"waiting for manufacturer\"."
2547725479
msgstr ""
2547825480

25479-
#: ../system/objects.rst:179
25481+
#: ../system/objects.rst:181
2548025482
msgid ""
2548125483
"As state type we choose \"pending reminder\". This indicates that the ticket "
2548225484
"is still open and we can set a reminder. This reminder can be useful if our "
2548325485
"manufacturer sometimes isn't responding or we want to remind him to give us "
2548425486
"an answer."
2548525487
msgstr ""
2548625488

25487-
#: ../system/objects.rst:184
25489+
#: ../system/objects.rst:186
2548825490
msgid ""
2548925491
"We choose \"no\" for \"ignore escalation\" because we want to escalate the "
2549025492
"tickets even if we are waiting on the manufacturer's feedback."
2549125493
msgstr ""
2549225494

25493-
#: ../system/objects.rst:187
25495+
#: ../system/objects.rst:189
2549425496
msgid "The **result** in the creation dialog will look like this:"
2549525497
msgstr ""
2549625498

2549725499
#: ../system/objects.rst:0
2549825500
msgid "Screenshot showing ticket state creation dialog with example"
2549925501
msgstr ""
2550025502

25501-
#: ../system/objects.rst:197
25503+
#: ../system/objects.rst:199
2550225504
msgid "Ticket Priority"
2550325505
msgstr ""
2550425506

25505-
#: ../system/objects.rst:199
25507+
#: ../system/objects.rst:201
2550625508
msgid ""
2550725509
"If the pre-configured priorities aren't enough for you or you want to change "
2550825510
"them, you can do so by clicking on the cogwheel icon in the priority row in "
@@ -25513,11 +25515,11 @@ msgstr ""
2551325515
msgid "Screenshot showing highlighted ticket priority attribute"
2551425516
msgstr ""
2551525517

25516-
#: ../system/objects.rst:224
25518+
#: ../system/objects.rst:226
2551725519
msgid "Handling of priorities"
2551825520
msgstr ""
2551925521

25520-
#: ../system/objects.rst:208
25522+
#: ../system/objects.rst:210
2552125523
msgid ""
2552225524
"In the priority configuration screen, you can add new priorities, disable "
2552325525
"priorities or change priorities."
@@ -25527,60 +25529,60 @@ msgstr ""
2552725529
msgid "Screenshot showing table of default ticket priorities"
2552825530
msgstr ""
2552925531

25530-
#: ../system/objects.rst:216
25532+
#: ../system/objects.rst:218
2553125533
msgid ""
2553225534
"To add a new priority, click on the \"New Priority\" button in the top right "
2553325535
"corner. To change an existing priority, simply click on the affected "
2553425536
"priority. This opens an edit dialog."
2553525537
msgstr ""
2553625538

25537-
#: ../system/objects.rst:220
25539+
#: ../system/objects.rst:222
2553825540
msgid ""
2553925541
"You can also clone a priority or set them to \"Default for new tickets\" by "
2554025542
"clicking on the ⁝ action button and select the desired function."
2554125543
msgstr ""
2554225544

25543-
#: ../system/objects.rst:223
25545+
#: ../system/objects.rst:225
2554425546
msgid ""
2554525547
"*Default for new tickets* means that this priority is used for every newly "
2554625548
"created ticket."
2554725549
msgstr ""
2554825550

25549-
#: ../system/objects.rst:246
25551+
#: ../system/objects.rst:248
2555025552
msgid "Priorities in detail"
2555125553
msgstr ""
2555225554

25553-
#: ../system/objects.rst:227
25555+
#: ../system/objects.rst:229
2555425556
msgid "Below you can find a description for each field and option."
2555525557
msgstr ""
2555625558

25557-
#: ../system/objects.rst:230
25559+
#: ../system/objects.rst:232
2555825560
msgid ""
2555925561
"This is the name of the priority and what you and your agents are seeing "
2556025562
"when choosing a priority somewhere (e.g. in tickets, trigger configuration)."
2556125563
msgstr ""
2556225564

25563-
#: ../system/objects.rst:240
25565+
#: ../system/objects.rst:242
2556425566
msgid "Highlight color"
2556525567
msgstr ""
2556625568

25567-
#: ../system/objects.rst:235
25569+
#: ../system/objects.rst:237
2556825570
msgid ""
2556925571
"Switch between *Low priority* (light blue), *High priority* (red) and - "
2557025572
"(default). This affects the displayed color for ticket titles in overviews."
2557125573
msgstr ""
2557225574

25573-
#: ../system/objects.rst:239
25575+
#: ../system/objects.rst:241
2557425576
msgid "The color options are currently limited to the mentioned options."
2557525577
msgstr ""
2557625578

25577-
#: ../system/objects.rst:243
25579+
#: ../system/objects.rst:245
2557825580
msgid ""
2557925581
"You can create a note for the priority to inform other admins about the "
2558025582
"priority. This has no effect on tickets."
2558125583
msgstr ""
2558225584

25583-
#: ../system/objects.rst:247
25585+
#: ../system/objects.rst:249
2558425586
msgid "Set the priority to *active* or *inactive*."
2558525587
msgstr ""
2558625588

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