chart is no data received

[samuelhsin]

Hi, I use CloudStack API version 2.2.14, then zenoss 4.2 and CloudStack ZenPacks 1.0.5 on CentOS 6.0 64bit, but I got some troubles that some pictures do not draw data.:

1. Cloud's memory allocation and usage
2. Cloud's primary storage allocation and usage
3. Cloud's secondary storage and usage
   Do you know what problems to this ZenPacks (v1.0.5) for Zenoss 4.2 and CloudStack 2.2.14. I use the ZenPacks (v1.0.5) in Zenoss 3.2.1 and CloudStack 2.2.14 does not have above problems.
   So I guess the ZenPacks (v1.0.5) is not fully compatible for Zenoss 4.2. If I configure wrong something, what can I to figure out?

[cluther]

I just ran across an issue that would cause this behavior for clouds that had a total of zero public IPs, private IPs or secondary storage. I just published version 1.0.6 of the ZenPack with a fix for the issue.

[caramels]

many thanks !

[caramels]

I had tested this zenpack but it was not work. The charts also didn't draw data out. I can send screen picture to you.

[cluther]

Please send whatever information you can. Most useful would be the details of any related events.

[samuelhsin]

Hi Chet Luther, I catch show error picture from zenoss 4.2

1. I found new zenpack 1.0.6 will generate two times charts in 'Host',
   'Cluster', 'Pod', 'Zone'.
2. show data parsing error in zeneventd.log
3. many charts also do not draw data out.

Please help me, many thanks.

Samuel Hsin

2012/10/8 Chet Luther [email protected]

Please send whatever information you can. Most useful would be the details
of any related events.

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/10#issuecomment-9224753.

[samuelhsin]

I already send error log to [email protected].

[samuelhsin]

2012-10-09 10:35:36,169 INFO zen.eventd: Failed to process event, forward original raw event: {'status': 3, 'uuid': u'0183e9fa-11ba-11e2-a910-066e7c00003c', 'tags': [{'type': u'zenoss.device.device_class', 'uuid': [u'8af2804b-a429-453a-ba79-1706f3c96c25']}, {'type': u'zenoss.event.event_class', 'uuid': [u'5068c032-9f9d-4e07-9f6f-d347a971b9e5', u'437de5b8-7bf9-4465-927f-d6440b42fcce', u'c9283a04-f65a-476e-a96e-943d8cae560f']}], 'event_key': u'', 'actor': {'element_identifier': u'172.16.234.50', 'element_uuid': u'47f82ec8-d65d-470b-8568-c3c4dd5a9347', 'element_title': u'management', 'element_type_id': 1}, 'summary': u'\u6210\u529f\u6267\u884c \u5e94\u7528\u9759\u6001nat\u89c4\u5219. \u89c4\u5219 Id: 66', 'event_class_mapping_uuid': u'c9283a04-f65a-476e-a96e-943d8cae560f', 'monitor': u'localhost', 'agent': u'zencommand', 'created_time': 1349750082000L, 'details': [{'name': u'cloudstack_type', 'value': [u'NET.RULEADD']}, {'name': u'cloudstack_domain', 'value': [u'TCloudPublic']}, {'name': u'cloudstack_state', 'value': [u'Completed']}, {'name': u'manager', 'value': [u'localhost.localdomain']}, {'name': u'cloudstack_account', 'value': [u'hetao_li']}, {'name': u'cloudstack_username', 'value': [u'hetao_li']}, {'name': u'zenoss.device.ip_address', 'value': [u'172.16.234.50']}, {'name': u'zenoss.device.production_state', 'value': [u'1000']}, {'name': u'zenoss.device.priority', 'value': [u'3']}, {'name': u'zenoss.device.device_class', 'value': [u'/CloudStack']}, {'name': u'eventClassMapping', 'value': [u'/App/CloudStack/cloudstack_event']}], 'event_class_key': u'cloudstack_event', 'message': u'\u6210\u529f\u6267\u884c \u5e94\u7528\u9759\u6001nat\u89c4\u5219. \u89c4\u5219 Id: 66', 'event_class': u'/App/CloudStack', 'severity': 2}
2012-10-09 10:35:36,169 ERROR zen.eventd: '172.16.234.50||/App/CloudStack|2|\xe6\x88\x90\xe5\x8a\x9f\xe6\x89\xa7\xe8\xa1\x8c \xe5\xba\x94\xe7\x94\xa8\xe9\x9d\x99\xe6\x80\x81nat\xe8\xa7\x84\xe5\x88\x99. \xe8\xa7\x84\xe5\x88\x99 Id: 66' has type str, but isn't in 7-bit ASCII encoding. Non-ASCII strings must be converted to unicode objects before being added.
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenEvents/zeneventd.py", line 107, in processMessage
eventContext = pipe(eventContext)
File "/opt/zenoss/Products/ZenEvents/events2/processing.py", line 673, in call
eventContext.eventProxy.dedupid = '|'.join(dedupIdList)
File "/opt/zenoss/Products/ZenEvents/events2/proxy.py", line 476, in setattr
object.setattr(self, name, value)
File "/opt/zenoss/Products/ZenEvents/events2/proxy.py", line 351, in dedupid
self._event.set(EventField.FINGERPRINT, val)
File "/opt/zenoss/Products/ZenEvents/events2/proxy.py", line 212, in set
setattr(self.dict['_pb'], key, value)
File "/opt/zenoss/lib/python/google/protobuf/internal/cpp_message.py", line 83, in Setter
self._cmsg.SetScalar(cdescriptor, value)
ValueError: '172.16.234.50||/App/CloudStack|2|\xe6\x88\x90\xe5\x8a\x9f\xe6\x89\xa7\xe8\xa1\x8c \xe5\xba\x94\xe7\x94\xa8\xe9\x9d\x99\xe6\x80\x81nat\xe8\xa7\x84\xe5\x88\x99. \xe8\xa7\x84\xe5\x88\x99 Id: 66' has type str, but isn't in 7-bit ASCII encoding. Non-ASCII strings must be converted to unicode objects before being added.
2012-10-09 10:35:36,179 INFO zen.eventd: Failed to process event, forward original raw event: {'status': 3, 'uuid': u'01848978-11ba-11e2-a910-066e7c00003c', 'tags': [{'type': u'zenoss.device.device_class', 'uuid': [u'8af2804b-a429-453a-ba79-1706f3c96c25']}, {'type': u'zenoss.event.event_class', 'uuid': [u'5068c032-9f9d-4e07-9f6f-d347a971b9e5', u'437de5b8-7bf9-4465-927f-d6440b42fcce', u'c9283a04-f65a-476e-a96e-943d8cae560f']}], 'event_key': u'', 'actor': {'element_identifier': u'172.16.234.50', 'element_uuid': u'47f82ec8-d65d-470b-8568-c3c4dd5a9347', 'element_title': u'management', 'element_type_id': 1}, 'summary': u'\u542f\u52a8\u4efb\u52a1 \u5e94\u7528\u9759\u6001nat\u89c4\u5219. \u89c4\u5219 Id: 66', 'event_class_mapping_uuid': u'c9283a04-f65a-476e-a96e-943d8cae560f', 'monitor': u'localhost', 'agent': u'zencommand', 'created_time': 1349750081000L, 'details': [{'name': u'cloudstack_type', 'value': [u'NET.RULEADD']}, {'name': u'cloudstack_domain', 'value': [u'TCloudPublic']}, {'name': u'cloudstack_state', 'value': [u'Started']}, {'name': u'manager', 'value': [u'localhost.localdomain']}, {'name': u'cloudstack_account', 'value': [u'hetao_li']}, {'name': u'cloudstack_username', 'value': [u'hetao_li']}, {'name': u'zenoss.device.ip_address', 'value': [u'172.16.234.50']}, {'name': u'zenoss.device.production_state', 'value': [u'1000']}, {'name': u'zenoss.device.priority', 'value': [u'3']}, {'name': u'zenoss.device.device_class', 'value': [u'/CloudStack']}, {'name': u'eventClassMapping', 'value': [u'/App/CloudStack/cloudstack_event']}], 'event_class_key': u'cloudstack_event', 'message': u'\u542f\u52a8\u4efb\u52a1 \u5e94\u7528\u9759\u6001nat\u89c4\u5219. \u89c4\u5219 Id: 66', 'event_class': u'/App/CloudStack', 'severity': 2}
2012-10-09 10:35:36,180 ERROR zen.eventd: '172.16.234.50||/App/CloudStack|2|\xe5\x90\xaf\xe5\x8a\xa8\xe4\xbb\xbb\xe5\x8a\xa1 \xe5\xba\x94\xe7\x94\xa8\xe9\x9d\x99\xe6\x80\x81nat\xe8\xa7\x84\xe5\x88\x99. \xe8\xa7\x84\xe5\x88\x99 Id: 66' has type str, but isn't in 7-bit ASCII encoding. Non-ASCII strings must be converted to unicode objects before being added.
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenEvents/zeneventd.py", line 107, in processMessage
eventContext = pipe(eventContext)
File "/opt/zenoss/Products/ZenEvents/events2/processing.py", line 673, in call
eventContext.eventProxy.dedupid = '|'.join(dedupIdList)
File "/opt/zenoss/Products/ZenEvents/events2/proxy.py", line 476, in setattr
object.setattr(self, name, value)
File "/opt/zenoss/Products/ZenEvents/events2/proxy.py", line 351, in dedupid
self._event.set(EventField.FINGERPRINT, val)
File "/opt/zenoss/Products/ZenEvents/events2/proxy.py", line 212, in set
setattr(self.dict['_pb'], key, value)
File "/opt/zenoss/lib/python/google/protobuf/internal/cpp_message.py", line 83, in Setter
self._cmsg.SetScalar(cdescriptor, value)
ValueError: '172.16.234.50||/App/CloudStack|2|\xe5\x90\xaf\xe5\x8a\xa8\xe4\xbb\xbb\xe5\x8a\xa1 \xe5\xba\x94\xe7\x94\xa8\xe9\x9d\x99\xe6\x80\x81nat\xe8\xa7\x84\xe5\x88\x99. \xe8\xa7\x84\xe5\x88\x99 Id: 66' has type str, but isn't in 7-bit ASCII encoding. Non-ASCII strings must be converted to unicode objects before being added.

2012-10-09 10:36:41,405 INFO zen.maintenance: Performing periodic maintenance

[cluther]

I'm reopening this issue because my original comment was wrong. This looks like a problem with not properly handling unicode event messages.