new-site-shop-faq

content/faq-shop.md

@@ -0,0 +1,72 @@
+---
+title: "Online Shop FAQ"
+description: ""
+image: "images/faq-header-bg.jpg"
+keywords: [""]
+draft: false
+---
+
+### **Ordering and payment**
+
+#### Q: Do you offer shipping to my country?
+
+Yes, we offer worldwide shipping.
+
+#### Q: What payment methods do you accept?
+
+We accept: PayPal, Credit Card via Stripe, and Bank transfer.
+
+### **Delivery**
+
+#### Q: How can I track my order?
+
+We will send you the tracking number on your email when your order is
+prepared and ready for shipment.
+
+#### Q: How long does order processing take?
+
+Order Processing Time is individual for every product, you can check it on the
+product page by clicking the "Additional information".
+
+#### Q: Shipping cost?
+
+Shipping costs are dependent on your address/country and products in your
+shopping cart. The exact cost will be calculated upon checkout, based on the
+provided shipping address.
+
+#### Q: How do you ensure the safe shipping of the full PC build?
+
+Inspecting Your Shipment: Before the shipment of full PC builds we take pictures
+of both the hardware and packaging. After it leaves our office we do not have
+any control over it. It is the consignee’s responsibility to inspect their
+shipment for damages before the Freight driver leaves the delivery location.
+Should the packaging display any signs of damage, open it immediately to check
+the contents, requesting the driver's presence to inspect together. If your
+shipment has been damaged, document the damages on the delivery receipt in
+detail and have it signed by the driver. If possible, please take pictures of
+the damages to the box and the damages to the item. Please notify us immediately
+so that we can initiate a damage claim with Freight. Failure to inspect for
+damages at the time of delivery could result in Freight voiding any subsequent
+damage claims.
+
+### **Products**
+
+#### Q: I have some questions about the certain products in your store
+
+Please refer to the official Dasharo documentation:
+
+* SDWire FAQ: <https://docs.dasharo.com/transparent-validation/sd-wire/faq/>
+* MSI FAQ: <https://docs.dasharo.com/unified/msi/faq/>
+* Dasharo Entry Subscription supported hardware: <https://docs.dasharo.com/variants/overview/>
+
+### **Other**
+
+#### Q: What is the Dasharo and why do I need it?
+
+Please check our official Dasharo FAQ section:
+<https://docs.dasharo.com/osf-trivia-list/dasharo/>.
+
+#### Q: I value what you are doing, how can I support you?
+
+Please consider the following methods to support us if you value what we are
+doing: <https://docs.dasharo.com/ways-you-can-help-us/>.

themes/3mdeb/layouts/_default/sitemap.xml

@@ -7,7 +7,8 @@
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           {{ if not (strings.HasSuffix .Permalink "/elements/") }}
             {{- if not (strings.HasSuffix .Permalink "/tags/") -}}
-              {{ if not (strings.HasSuffix .Permalink "/categories/") }}<url>
+              {{ if not (strings.HasSuffix .Permalink "/categories/") }}
+                {{- if not (strings.HasSuffix .Permalink "/faq-shop/") -}}<url>
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@@ -22,5 +23,5 @@
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                 href="{{ .Permalink }}"
                 />{{ end }}
-  </url>{{ end }}{{- end -}}{{ end }}{{- end -}}{{ end }}{{- end -}}{{ end }}
+  </url>{{ end }}{{- end -}}{{ end }}{{- end -}}{{ end }}{{- end -}}{{ end }}{{- end -}}
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