Merge pull request #502 from ACCESS-Hive/460-create-how-to-get-suppor…

…t-content

Added links to Forum support docs

docs/about/user_support.md

@@ -2,10 +2,10 @@
 
 ## How to get help
 
-Each entry on ACCESS-Hive links to another web site. There should be information on how to get help on the linked site. If there are no obvious channels for help, or the help is not adequate consider asking for assistance from fellow members of your community on the [ACCESS-Hive forum][access-hive-forum]. 
+For resources developed by another party that ACCESS-Hive links to, there should be information on how to get help on the linked site. If there are no obvious channels for help, or the help is not adequate consider asking for assistance from fellow members of your community on the <a href="https://forum.access-hive.org.au" target="_blank">ACCESS-Hive Forum</a>.
 
-In the case of ACCESS-NRI supported documentation and software, marked , if there is no information on how to get help, or your query is not appropriate for the support channels provided, please either ask on the [ACCESS-Hive forum][access-hive-forum] or [contact ACCESS-NRI directly][contact].
+In the case of ACCESS-NRI supported documentation and software, please ask on the <a href="https://forum.access-hive.org.au" target="_blank">ACCESS-Hive Forum</a>. 
 
-[contact]: contact.md
-[nci-web]: https://www.nci.org.au
-[access-hive-forum]: https://forum.access-hive.org.au
+How to get help and support, and what assistance is available on the forum is outlined in <a href="https://forum.access-hive.org.au/t/access-help-and-support/908" target="_blank">ACCESS Help and Support</a>.
+
+There is also a <a href="https://forum.access-hive.org.au/t/support-faq-frequently-asked-questions/1021" target="_blank">Support FAQ</a> covering some of the more common questions you might have about what support is provided, how it is provided and what you can expect.

mkdocs.yml

@@ -168,6 +168,7 @@ nav:
 
   - About:
     - Contact: about/contact.md
+    - User support: about/user_support.md
     - Glossaries: about/glossaries.md
     - Code of conduct: about/code_of_conduct.md
     - Policies: about/policies.md