GIKI Complaint Management System (GIKOmplain)

A full-stack complaint management system for GIKI students, faculty, and staff.

Features

• Role-Based Access Control: Student, Faculty, Staff, Dept Officer, Admin.
• Complaint Management: Submit, Track, Claim, Resolve, Escalate.
• File Attachments: Support for multiple file uploads.
• Audit Logs: Track all actions.
• Reporting: Basic analytics on complaint volume.

Tech Stack

• Frontend: Next.js 15, React, Vanilla CSS
• Backend: Next.js API Routes
• Database: SQLite, Prisma ORM
• Auth: JWT, Bcrypt

Setup

1. Install Dependencies

   npm install

2. Database Setup

   npx prisma generate
   npx prisma db push

3. Run Development Server

   npm run dev

4. Build for Production

   npm run build
   npm start

Default Accounts (if seeded)

• Admin: admin@giki.edu.pk / admin123