Tanium patch march

announcements.md

@@ -2,6 +2,7 @@
 
 | <div style="width:150px"><b>Date</b></div>  | Announcement |
 | --- | --- |
+| 12 March 2025 | **Scheduled maintenance for Tanium servers** <br> We will be upgrading the Tanium servers to ensure continued performance and reliability. <br><br>**Maintenance schedule**:<br>The upgrading will be conducted from **6pm to 9pm, Tuesday, 18th March 2025**. <br><br>**Impact**:<br>- Onboarding may experience intermittent errors. Users are strongly advised to refrain from onboarding during this time and preferably avoid starting onboarding **30 minutes before the maintenance begins**.<br><br>- Access to SGTS for onboarded users should not be affected.<br><br>- If you encounter issues following the maintenance, please create an [incident support request](https://go.gov.sg/seed-techpass-support). |
 | 22 January 2025 | **Scheduled maintenance for Tanium servers** <br> We will be upgrading the Tanium servers to ensure continued performance and reliability. <br><br>**Maintenance schedule**:<br>The upgrade will be conducted from **6pm to  9pm, Thursday, 23rd January 2025**. <br><br>**Impact**:<br>- Onboarding may experience intermittent errors. Users are strongly advised to refrain from onboarding during this time.<br<br>- If you encounter issues following the maintenance, please create an [incident support request](https://go.gov.sg/seed-techpass-support). |
 | 26 December 2024 | **Update of Cloudflare Root Certificate** <br> In preparation for the Cloudflare rotation exercise, SEED team will be pushing down new certificates to all GMDs on 30th December 2024, Monday, from 12:00 PM to 02:00 PM SGT.<br><br>**Impact**:<br>There should be no impact to users during the period of certification provisioning. <br><br>**Action required**:<br>- If you have configured your developer CLI tools to trust the Cloudflare certificate previously, please update the certificates by referring to the [Configuration of Common Developer CLI tools with Cloudflare WARP Guide](https://docs.developer.tech.gov.sg/docs/security-suite-for-engineering-endpoint-devices/support/configuration-of-common-developer-cli-tools-with-cloudflare-warp-guide).<br>- If you face issues accessing SGTS and GCC from 13th January 2025, Monday, onwards, please refer to the [Cloudflare Certificate Update Guide](https://docs.developer.tech.gov.sg/docs/security-suite-for-engineering-endpoint-devices/support/cloudflare-cert-update-guide) for troubleshooting.<br><br>**Additional information**:<br>- If the issue persists after troubleshooting, please create an incident support request with [SEED support](https://go.gov.sg/seed-techpass-support). |
 | 24 December 2024 | **Wrapping up an incredible 2024!**<br>As we wrap up 2024, WOW, what a year! The TechPass and SEED teams absolutely crushed it, and it’s all thanks to your hard work, creativity, and dedication. You’ve made this year’s achievements not just possible, but extraordinary!<br><br>To our awesome users and bosses, a big shoutout to you too! Your feedback and support have been the secret sauce to our success.<br><br>**Looking ahead to 2025:**<br>- I’d love to hear your ideas, thoughts, or even wild dreams for what we can do next.<br>- Book time with me: [Schedule a session](https://outlook.office.com/bookwithme/user/c8467a03effd490b8669ecefa50fccb7@tech.gov.sg?anonymous&ep=pcard&isanonymous=true). Let’s make magic happen together!<br><br>Here’s to a well-deserved break, a joyful holiday season, and an even brighter New Year. You’ve earned it! 🎄🍾🎉<br><br>**Eunice Teo**<br>Product Manager of TechPass and SEED![TechPass](/images/impact.png)<br> |

support/seed-status.md

@@ -7,6 +7,12 @@ This page provides the following Information:
 
 ## Scheduled maintenance
 
+| **Date** | 04 March 2025 |
+|---|---|
+| **Scheduled maintenance** | A scheduled upgrade for the Tanium servers will take place after office hours from **6pm to 9pm, Tuesday, 18th March 2025**. <br><br>**Impact**: <br>- Onboarding may experience intermittent errors. Users are advised to avoid onboarding activities during this time and preferably **avoid starting onboarding 30 minutes before the maintenance begins**.<br>- If you face any issues post-maintenance, submit an [incident support request](https://go.gov.sg/seed-techpass-support). |
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+
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 | **Date** | 22 January 2025 |
 |---|---|
 | **Scheduled maintenance** | Upgrading of Tanium servers will occur after office hours from **6pm to 9pm, Thursday, 23rd January 2025**. <br><br>**Impact**: <br>- Onboarding may experience intermittent errors. Users are advised to avoid onboarding activities during this time.<br><br>**What should I do if I encounter issues?**<br>- Please refrain from onboarding during the maintenance period. <br>- If you face any issues post-maintenance, submit an [incident support request](https://go.gov.sg/seed-techpass-support). |