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The backend of the Helpdesk application which supports password resets at Heilbronn University.

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HHN/sso-helpdesk-backend

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Issue Reporting

Please report any issue here: https://github.com/HHN/sso-helpdesk

Local Development

Keycloak

Installation

  1. Install docker
  2. Start local keycloak as docker container
    • Version should match the keycloak.version inside pom.xml
    • Be sure not to use port 8080
docker run --name keycloak-local -p 8888:8080 -e KEYCLOAK_ADMIN=admin -e KEYCLOAK_ADMIN_PASSWORD=admin quay.io/keycloak/keycloak:22.0.4 start-dev

Configuration

  1. Go to http://localhost:8888/admin/, login with admin:admin and create the following realms
    • helpdesk
    • institution

Realm Configuration: institution

  1. Create the following users
    • Required user actions: None
    • Username: example_user1, example_user2, ...
    • Email: [email protected], ...
    • Email verified: True
    • First and Last name: User1 Example, ...

Realm Configuration: helpdesk

  1. Create a new realm role HHN_HELPDESK_ADMIN
  2. Create new OpenID Connect client for the helpdesk realm
    • Client ID: helpdesk_user
    • Name: Helpdesk User Client
    • Client authentication: True
    • Authorization: False
    • Authentication Flow: Check only Standard Flow and turn everything else off
    • Valid redirect URIs: http://localhost:3000/login/oauth2/code/keycloak
    • Leave everything else blank
  3. Go to Credentials and copy client secret into application.properties as value for spring.security.oauth2.client.registration.keycloak.client-secret
  4. Go to client scopes, choose helpdesk_user-dedicated, and configure a new predefined mapper from type "realm roles"
    • Add to ID token: False
    • Add to access token: False
    • Add to userinfo: True
  5. Create user example_admin, assign the role HHN_HELPDESK_ADMIN in the Role mapping tab (after the creation), and set the password to example_admin by pressing "Set password" in the credentials tab (disable "Temporary password")

Realm Configuration: master

  1. Create new client in the with the following configuration:
    • Client ID: helpdesk_admin
    • Name: Helpdesk Admin Client
    • Client authentication: True
    • Authorization: False
    • Authentication Flow: Check only Standard Flow and Service accounts roles. Turn everything else off
    • Leave Root URL, Home URL, Valid redirect URIs, Web origins, and everything else empty or with the standard values
  2. Go to Credentials and copy client secret into application.properties as value for hhn.keycloak.admin.client.secret
  3. Go to Service accounts roles and press "Assign roles". Choose "Filter by clients" and assign the following:
    • (institution-realm) manage-users
    • (institution-realm) query-users
    • (institution-realm) view-users
  4. Go to Client scopes, choose helpdesk_admin-dedicated, and verify that Client ID, Client Host, and Client IP Address token mappers exist

PostgreSQL Database

  1. Install postgres (or use the official docker container)
  2. Create database helpdesk
  3. If you do not use postgres:postgres as default login for your local PostgreSQL installation, change the parameters inside application.properties

Run backend

Via Maven

mvn clean package
mvn spring-boot:run

Via IDE

Just start de.hhn.rz.HelpDeskBackend

Run frontend with npm

To run the frontend please refer to the frontend README

Troubleshooting

Q: After authenticating the frontend keeps reloading the page
A: Be sure that your administrator account (e.g. example_admin) got the HHN_HELPDESK_ADMIN role assigned inside keycloak.

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The backend of the Helpdesk application which supports password resets at Heilbronn University.

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