The Hipmob Cordova plugin for iOS provides Phonegap applications access to helpdesk, live chat and support CRM tools using the Hipmob platform. For more information visit https://www.hipmob.com.
It is compatible with iOS 4.3 and higher, and works on versions of Cordova greater than 2.9.0.
Install the plugin using the Cordova command-line interface:
cordova plugin add https://github.com/hipmob/cordova-plugin-hipmob-ios.git
To use the Hipmob library, you'll need to get a free account at https://www.hipmob.com/. Once you have an account, visit https://manage.hipmob.com/#apps to get your application ID. You can then open a support chat window from a button:
if( window.plugins && window.plugins.Hipmob ) {
var hipmob_app_id = '<HIPMOB APPLICATION ID>';
var Hipmob = window.plugins.Hipmob;
Hipmob.openChat(hipmob_app_id, {
'title': 'Help',
'user': '<hipmob user id>',
'name': 'Femi',
'email': '[email protected]',
'context': 'shopping for shoes',
'location': 'At home'
});
} else {
alert('Hipmob plugin not available/ready.');
}
To open a helpdesk search window, you can do:
if( window.plugins && window.plugins.Hipmob ) {
var hipmob_app_id = '<HIPMOB APPLICATION ID>';
var Hipmob = window.plugins.Hipmob;
Hipmob.openHelpdeskSearch(hipmob_app_id, {
'title': 'Help',
'query': 'Android',
'user': '<hipmob user id>',
'name': 'Femi',
'email': '[email protected]',
'context': 'shopping for shoes',
'location': 'At home'
});
} else {
alert('Hipmob plugin not available/ready.');
}
To open an instant help window, you can do:
if( window.plugins && window.plugins.Hipmob ) {
var hipmob_app_id = '<HIPMOB APPLICATION ID>';
var helpdesk_article = '<helpdesk article id>';
var Hipmob = window.plugins.Hipmob;
Hipmob.openHelpdeskArticle(hipmob_app_id, helpdesk_article, {
'title': 'Help',
'user': '<hipmob user id>',
'name': 'Femi',
'email': '[email protected]',
'context': 'shopping for shoes',
'location': 'At home'
});
} else {
alert('Hipmob plugin not available/ready.');
}