Website Chatbot

A simple yet powerful knowledge-based chatbot for small business websites. This solution allows you to quickly set up automated customer support using your business information stored in simple text files. Powered by Gemma 2 9B LLM through Ollama, it provides natural and accurate responses to customer queries without requiring constant human supervision.

Perfect for Small Business

• Easy Setup: Just add your business information in simple text files
• No Programming Required: Basic installation and text file editing is all you need
• Cost-Effective: Run without expensive API costs or monthly fees
• 24/7 Customer Support: Automate responses to common customer questions
• Time-Saving: Reduce time spent on repetitive customer inquiries

Installation

1. Download Files

Copy the chatbot folder to your website root:

chatbot/
├── chatbot.py
├── server.py
├── knowledge_loader.py
├── install_ollama.sh
├── knowledge/
│   └── about.txt
│   └── delivery.txt
│   └── contacts.txt
└── templates/

2. Install Ollama

# Make script executable
chmod +x install_ollama.sh
# Run installation
./install_ollama.sh

3. Install Python Packages

pip3 install fastapi uvicorn chromadb sentence-transformers pydantic jinja2

4. Configure Information

Edit the knowledge/company.txt file:

# About Company
[Your company description]
# Working Hours
[Business hours]
# Services
[Your services]
# Contacts
[Contact information]

5. Launch the Bot

# Run in background
python3 server.py &

6. Add to Website

Insert before </body>:

<script>
(function() {
    var script = document.createElement('script');
    script.src = '/chatbot/static/chat-widget.js';
    script.async = true;
    document.head.appendChild(script);
    
    script.onload = function() {
        ChatWidget.init({
            botName: 'Assistant',
            apiUrl: '/chatbot/chat'
        });
    };
})();
</script>

Chat Configuration

Customize appearance:

ChatWidget.init({
    botName: 'Your title',
    position: 'right',        // right or left
    width: '350px',          // window width
    height: '500px'          // window height
});

Requirements

• Python 3.8+
• 2 GB free memory
• Python support on hosting

Support

Email: [email protected]