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App Privacy details on the App Store

Samuel Défago edited this page Dec 4, 2020 · 1 revision

Starting December 8, 2020 you are required to provide additional information about the data collected by your app and how it is used.

This information must be provided in App Store Connect and will be displayed in the App Store for users to see. You are responsible of ensuring the details you provide are accurate and stay current should your app change the way it gathers or uses data.

The following guide will help you in answering the many questions related to app privacy on App Store Connect, depending on which SRG frameworks your app uses.

Which data we collect

We collect the following types of data:

  • User ID: We use the IDFV (Identifier for Vendor) but not the IDFA. For apps supporting a login we also collect the unique identifier of the user.
  • Device ID: Unique identifiers generated by the 3rd party SDKs we use.
  • Product Interaction: Page views, streaming analytics and feature usage.
  • Other Diagnostics Data: Playback technical reporting.

How to read this guide

Tables below provide answers for a theoretical empty app only integrating our frameworks. Each column in a table provides answers depending on what frameworks an app uses:

  • If your app uses SRG Letterbox, have a look at the SRG Letterbox column.
  • If your app uses SRG Analytics (but does not use SRG Letterbox), have a look at the SRG Analytics column.

Your app might also use SRG Identity, in which case you should consider the corresponding column including SRG Identity as well.

Answering the questions on App Store Connect

Use the answers below as a starting point. You still need to provide additional data types or to adjust your answers if your app collects more data on its own or uses it for other purposes (e.g. recommendation, personalization or crash reporting).

In general, though, you must declare at least all types listed in the tables below, and you are only allowed to adjust questions for which the standard answers we provide are No. If one of the ansers below is Yes just keep it as is.

Data types

When asked:

Do you or your third-party partners collect data from this app?

answer Yes.

In the data collection type list check the following entries:

Type SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
User ID ☑️ ☑️ ☑️ ☑️
Device ID ☑️ ☑️ ☑️ ☑️
Product Interaction ☑️ ☑️ ☑️ ☑️
Other Diagnostic Data ☑️ ☑️

For each of the data types above you must provide additional information listed in the sections below.

User ID

Data usage:

Usage SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Analytics ☑️ ☑️ ☑️ ☑️

Associated questions:

Question SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Are the user IDs collected from this app linked to the user’s identity? No Yes No Yes
Do you or your third-party partners use user IDs for tracking purposes? No No No No

Device ID

Data usage:

Usage SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Analytics ☑️ ☑️ ☑️ ☑️

Associated questions:

Question SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Are the device IDs collected from this app linked to the user’s identity? No No No No
Do you or your third-party partners use device IDs for tracking purposes? No No No No

Product Interaction

Data usage:

Usage SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Analytics ☑️ ☑️ ☑️ ☑️

Associated questions:

Question SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Is the product interaction data collected from this app linked to the user’s identity? No Yes No Yes
Do you or your third-party partners use product interaction data for tracking purposes? No No No No

Other Diagnostics Data

Data usage:

Usage SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
App Functionality ☑️ ☑️

Associated questions:

Question SRG Letterbox SRG Letterbox + SRG Identity SRG Analytics SRG Analytics + SRG Identity
Is the other diagnostic data collected from this app linked to the user’s identity? No No No No
Do you or your third-party partners use other diagnostic data for tracking purposes? No No No No