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# 快速统计因故障造成用户影响面 | ||
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:::tip 快速统计因故障造成用户影响面 | ||
[试用 Demo](/playground/armsdemo.html?dest=https%3A%2F%2Farms4service.console.aliyun.com%2F%23%2Frum%2Fapp%2Fcn-hangzhou%2Fckv8e2vzfj%40b688a844b49f67f%3Ftab%3DexceptionStatistics%26appType%3Dweb%26from%3Dnow-3h%26to%3Dnow%26refresh%3Doff){target="_blank"} | ||
::: | ||
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## 使用场景 | ||
第一步:在异常统计或者API请求页面,通过已知的异常名称或者已知的 API 调用和异常状态码筛选出对应的数据 | ||
![](./images/analyzeImpect-1.png) | ||
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第二步:点击 API 请求,即可查看到错慢影响的用户数 | ||
![](./images/analyzeImpect-2.png) | ||
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## 使用前提 | ||
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- 已接入 ARMS 用户体验监控 |
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# 快速定位白屏,还原用户操作路径 | ||
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:::tip 快速定位白屏,还原用户操作路径 | ||
[试用 Demo](/playground/armsdemo.html?dest=https%3A%2F%2Farms4service.console.aliyun.com%2F%23%2Frum%2Fapp%2Fcn-hangzhou%2Fckv8e2vzfj%40b688a844b49f67f%3Ftab%3DexceptionStatistics%26appType%3Dweb%26from%3Dnow-3h%26to%3Dnow%26refresh%3Doff%26exceptionTypeKey%3Dblank){target="_blank"} | ||
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## 使用场景 | ||
第一步:进入“异常统计”,选择“白屏问题”异常类型,可通过页面名称筛选目标页面 | ||
![](./images/analyzePageBlank-1.png) | ||
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第二步:点击对应的页面,查看白屏明细,能看到对应的白屏发生时的情况 | ||
![](./images/analyzePageBlank-2.png) | ||
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第三步:点击上方“会话ID”,跳转到会话轨迹,可以通过会话轨迹看出 js 的异常导致白屏发生 | ||
![](./images/analyzePageBlank-3.png) | ||
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## 使用前提 | ||
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- 已接入 ARMS 用户体验监控 | ||
- 已开启白屏监控 |
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# 统计活动点击次数 | ||
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:::tip 统计活动点击次数 | ||
[试用 Demo](/playground/armsdemo.html?dest=https%3A%2F%2Farms4service.console.aliyun.com%2F%23%2Frum%2Frum-explorer%2Fcn-hangzhou%3FgroupKey%3Dsession%26from%3Dnow-3h%26to%3Dnow%26refresh%3Doff){target="_blank"} | ||
::: | ||
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## 使用场景 | ||
第一步:首先需要确定活动事件点击名称,可在会话轨迹中查看,比如这里“提交订单”对应的事件是“Place Order”。 | ||
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第二步:进入数据探索,通过应用ID和事件名称筛选事件 | ||
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第三步:在聚合指标选择“事件次数”,选择“求和”,按“事件名称”维度聚合,选择柱状图,则就统计出下单数据。 | ||
![](./images/countingClick-1.png) | ||
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## 使用前提 | ||
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- 已接入 ARMS 用户体验监控 |
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# ARMS 用户体验监控案例 | ||
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ARMS 用户体验监控案例目前包含的分类:追踪用户会话操作轨迹、分析页面资源加载性能、查询客户端资源加载性能、追踪用户会话、分析页面功能访问量 | ||
ARMS 用户体验监控案例如下: | ||
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| 案例名称 | 描述 | | ||
| ---------------------- | ---------------------------------------------------------------- | | ||
| 追踪用户会话操作轨迹 | [追踪用户会话操作轨迹具体功能案例介绍](./operationTrajectory.md) | | ||
| 分析页面资源加载性能 | [分析页面资源加载性能具体功能案例介绍](./analysisPerformance.md) | | ||
| 查询客户端资源加载性能 | [查询客户端资源加载性能具体功能案例介绍](./searchPerformance.md) | | ||
| 追踪用户会话 | [追踪用户会话具体功能案例介绍](./trackUsers.md) | | ||
| 分析页面功能访问量 | [分析页面功能访问量具体功能案例介绍](./Analysisfunction.md) | | ||
| 案例名称 | 描述 | | ||
|----------------|------------------------------------------------------| | ||
| 定位某用户产品使用报错 | [定位某用户产品使用报错功能案例介绍](./locateUsageException.md) | | ||
| 定位 App 页面打开缓慢 | [定位 App 页面打开缓慢功能案例介绍](./locateAppPagePerformance.md) | | ||
| 快速统计因故障造成用户影响面 | [快速统计因故障造成用户影响面功能案例介绍](./analyzeImpect.md) | | ||
| 统计活动点击次数 | [统计活动点击次数功能案例介绍](./countingClick.md) | | ||
| 快速定位白屏,还原用户操作路径 | [快速定位白屏还原用户操作路径功能案例介绍](./analyzePageBlank.md) | |
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# 定位 App 页面打开缓慢问题 | ||
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:::tip 定位 App 页面打开缓慢问题 | ||
[试用 Demo](/playground/armsdemo.html?dest=https%3A%2F%2Farms4service.console.aliyun.com%2F%23%2Frum%2Fapp%2Fcn-hangzhou%2Fckv8e2vzfj%40319a9c9b047183c%3Ftab%3DpageView-mobile%26appType%3Dios%26from%3Dnow-3h%26to%3Dnow%26refresh%3Doff){target="_blank"} | ||
::: | ||
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## 使用场景 | ||
第一步: 通过页面访问查看缓慢访问和缓慢访问占比页面(超过2秒为缓慢) | ||
![](./images/locateAppPagePerformance-1.png) | ||
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第二步:点击缓慢页面可查看 P75、P90、P95加载耗时,以及秒开分布次数,了解此页面用户加载整体情况 | ||
![](./images/locateAppPagePerformance-2.png) | ||
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第三步:通过页面明细加载时序图和加载明细,结合基础信息和线程信息分析缓慢原因 | ||
![](./images/locateAppPagePerformance-3.png) | ||
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## 使用前提 | ||
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- 已接入 ARMS 用户体验监控 |
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# 定位某用户产品使用异常 | ||
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:::tip 定位某用户产品使用异常 | ||
[试用 Demo](/playground/armsdemo.html?dest=https%3A%2F%2Farms4service.console.aliyun.com%2F%23%2Frum%2Fapp%2Fcn-hangzhou%2Fckv8e2vzfj%40b688a844b49f67f%3Ftab%3DsessionTrace%26appType%3Dweb%26from%3Dnow-3h%26to%3Dnow%26refresh%3Doff){target="_blank"} | ||
::: | ||
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## 使用场景 | ||
第一步:通过“会话追踪”功能,按“user.name”指定用户信息,做会话筛选。 | ||
![](./images/locateUsageException-1.png) | ||
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第二步:根据时间,点击对应会话ID,查看“会话轨迹”,找到相关上下文,查看错慢信息。 | ||
![](./images/locateUsageException-2.png) | ||
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第三步:点击异常事件,查看异常详情,可上传符号表,对堆栈进行解析。 | ||
![](./images/locateUsageException-3.png) | ||
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## 使用前提 | ||
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- 已接入 ARMS 用户体验监控 |
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