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fix(desk): change to botpress desk #407

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Merged
adkah merged 1 commit into from
Feb 2, 2026
Merged

fix(desk): change to botpress desk #407

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4 changes: 2 additions & 2 deletions .vale.ini
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Original file line number Diff line number Diff line change
Expand Up @@ -6,11 +6,11 @@ IgnoredScopes = code, tt, frontmatter
BasedOnStyles = Vale, Botpress
Markup = true

[/adk/*]
[adk/*]
Botpress.workflows = NO
Vale.Terms = NO

[/desk/*]
[desk/*]
Botpress.workflows = NO

[*]
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14 changes: 7 additions & 7 deletions desk/introduction.mdx
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@@ -1,29 +1,29 @@
---
title: Introduction to Desk
title: Introduction to Botpress Desk
sidebarTitle: Introduction
---

Desk is a **customer experience workspace for human-AI teams**. It combines a familiar interface with powerful AI-assisted tools, like:
Botpress Desk is a **customer experience workspace for human-AI teams**. It combines a familiar interface with powerful AI-assisted tools, like:

- Suggested answers to customer messages
- Two-way translation
- Copilot that refers to your knowledge bases
- AI insights and knowledge gap reports

<Card
title="Try Desk"
title="Try Botpress Desk"
href="https://botpress.com/contact-us?ref=docs"
cta="Contact our sales team to try Desk"
>
Desk is currently available upon request for <Badge size="sm" stroke color="green">Team</Badge>, <Badge size="sm" stroke color="purple">Managed</Badge>, and <Badge size="sm" stroke>Enterprise</Badge> customers.
Botpress Desk is currently available upon request for <Badge size="sm" stroke color="green">Team</Badge>, <Badge size="sm" stroke color="purple">Managed</Badge>, and <Badge size="sm" stroke>Enterprise</Badge> customers.
</Card>

## What makes Desk different?
## What makes Botpress Desk different?

Desk is a support workspace built for how real support teams operate: fast triage, clear context, and human oversight that stays part of the workflow. AI helps where it's reliable, and routes to an agent when judgment matters.
Botpress Desk is a support workspace built for how real support teams operate: fast triage, clear context, and human oversight that stays part of the workflow. AI helps where it's reliable, and routes to an agent when judgment matters.

## Integrations

Desk is designed for gradual adoption. We'll help you import your existing customers and data from your existing support solution, like Intercom or Zendesk.
Botpress Desk is designed for gradual adoption. We'll help you import your existing customers and data from your existing support solution, like Intercom or Zendesk.

Then, all your customer interactions sync when you take actions on either platform, so there's no risk.