Skip to content

This Genesys Cloud Developer blueprint explains and demostrates how to set up Genesys Cloud to enable WFM integration with HRIS, which provides WFM with employee time-off balance information and inserts time-off requests into HRIS.

License

Notifications You must be signed in to change notification settings

carnellj-genesys/wfm-hris-blueprint

 
 

Folders and files

NameName
Last commit message
Last commit date

Latest commit

 

History

29 Commits
 
 
 
 
 
 
 
 

Repository files navigation

Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM

This Genesys Cloud Developer Blueprint integrates Genesys Cloud with an HRIS to retrieve employee time-off balances and provide that information in Genesys Cloud workforce management. When a time-off request is created or updated in Genesys Cloud workforce management, the integration inserts the request to the HRIS for tracking and verification against the employee's available balance.

HRIS integration overview

View the full Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM blueprint in the Genesys Cloud Developer Center.

About

This Genesys Cloud Developer blueprint explains and demostrates how to set up Genesys Cloud to enable WFM integration with HRIS, which provides WFM with employee time-off balance information and inserts time-off requests into HRIS.

Resources

License

Stars

Watchers

Forks

Releases

No releases published

Packages

No packages published