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[servicenow] Add Parsing for ECS Timestamp Field #16884

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[servicenow] Add Parsing for ECS Timestamp Field #16884

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deda41a
Add parsing for ECS timestamp field
mohitjha-elastic Jan 6, 2026
93a8667
Update changelog entry
mohitjha-elastic Jan 6, 2026
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5 changes: 5 additions & 0 deletions packages/servicenow/changelog.yml
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Original file line number Diff line number Diff line change
@@ -1,4 +1,9 @@
# newer versions go on top
- version: "1.3.2"
changes:
- description: Add explicit date parsing for the ECS '@timestamp' field.
type: bugfix
link: https://github.com/elastic/integrations/pull/16884
- version: "1.3.1"
changes:
- description: Fixed description for URL on the ServiceNow tables input.
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4 changes: 2 additions & 2 deletions ...data_stream/event/_dev/test/pipeline/test-event-aws-with-display-values.log-expected.json
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Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
{
"expected": [
{
"@timestamp": "2024-09-11 01:15:50",
"@timestamp": "2024-09-11T01:15:50.000-07:00",
"device": {
"model": {
"name": [
Expand Down Expand Up @@ -163,7 +163,7 @@
]
},
{
"@timestamp": "2015-07-06 11:59:27",
"@timestamp": "2015-07-06T11:59:27.000-07:00",
"ecs": {
"version": "8.17.0"
},
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2 changes: 1 addition & 1 deletion packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws.log-expected.json
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Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
{
"expected": [
{
"@timestamp": "2024-09-10 08:15:50",
"@timestamp": "2024-09-10T08:15:50.000-07:00",
"ecs": {
"version": "8.17.0"
},
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35 changes: 35 additions & 0 deletions packages/servicenow/data_stream/event/elasticsearch/ingest_pipeline/default.yml
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Original file line number Diff line number Diff line change
Expand Up @@ -3339,6 +3339,41 @@ processors:
name: '{{ IngestPipeline "pipeline_task_ci" }}'
tag: pipeline_task_ci
if: ctx.servicenow?.event?.table_name == 'task_ci'
- date:
field: '@timestamp'
tag: date_timestamp
timezone: '{{{event.timezone}}}'
formats:
- yyyy-MM-dd H:mm:ss
- yyyy-MM-dd HH:mm:ss
- yyyy-MM-dd
- MM-dd-yyyy H:mm:ss
- MM-dd-yyyy HH:mm:ss
- MM-dd-yyyy
- dd-MM-yyyy H:mm:ss
- dd-MM-yyyy HH:mm:ss
- dd-MM-yyyy
- MM/dd/yyyy H:mm:ss
- MM/dd/yyyy HH:mm:ss
- MM/dd/yyyy
- dd/MM/yyyy H:mm:ss
- dd/MM/yyyy HH:mm:ss
- dd/MM/yyyy
- MM/dd/yy H:mm:ss
- MM/dd/yy HH:mm:ss
- MM/dd/yy
- dd.MM.yyyy H:mm:ss
- dd.MM.yyyy HH:mm:ss
- dd.MM.yyyy
- yyyy-MM-dd hh:mm:ss a
- ISO8601
Comment on lines +3347 to +3369
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@ShourieG ShourieG Jan 8, 2026 •
edited
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My concern here is with formats like

  • MM-dd-yyyy
  • dd-MM-yyyy

as these are ambiguous from a global timestamp perspective. In india it's common trend to use dd-MM-yyyy or dd/MM/yyyy or dd.MM.yyyy. But in many places we use mm-dd-yyyy and etc.

How do we distinguish if the date 01-02-2026 or 05-07-2026 is in MM-dd-yyyy format or dd-MM-yyyy format ? Do we expect '@timestamp' to be normalised in any way ? If not how can we decide upon the right order of execution here ? If '@timestamp' is normalised as month-day-year, why have support for both patterns ?

if: ctx.containsKey('@timestamp') && ctx['@timestamp'] != null
on_failure:
- remove:
field: '@timestamp'
- append:
field: error.message
value: 'Processor {{{_ingest.on_failure_processor_type}}} with tag {{{_ingest.on_failure_processor_tag}}} in pipeline {{{_ingest.on_failure_pipeline}}} failed with message: {{{_ingest.on_failure_message}}}'
- remove:
field:
- servicenow.event.asset.display_value
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2 changes: 1 addition & 1 deletion packages/servicenow/manifest.yml
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Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
format_version: 3.3.2
name: servicenow
title: "ServiceNow"
version: "1.3.1"
version: "1.3.2"
description: "Collect logs from ServiceNow with Elastic Agent."
type: integration
categories:
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