Administrator FAQs

Administrator Frequently Asked Questions

How are local chapters and organizers setup?

Users with the role of administrator on an instance of Chapter can use the admin dashboard to setup chapters and invite organizers.

Can our existing members from Meetup.com, Facebook, etc be imported into Chapter?

Most event services do not allow for exporting your _users_' details, which is one of the reasons we're building **Chapter**.

This means it's typically not possible, or practical, to import members to a chapter. That said, the easiest way to invite users to Chapter is to use your existing platform's contact / messaging tool, or else bulk email, to let members know to sign up for your instance of Chapter.

How do we deal with fake accounts or blocking abusive users?

Chapter will initially have a feature that allows administrators and organizers to manually ban users.

Users will need to validate their email address as sign up, which will also provide a basic mechanism to filter out some fake registrations.

How does an administrator differ from the organizer or owner roles?

The administrator role has less permissions than the owner, but more permissions than an organizers.

Administrators are effectively "super-organizers". They will be able to create new chapters, invite or disable organizers to chapters, and they can perform all functions of the organizers.

An administrator cannot invite or disable other administrators, which is a feature of the owner role.

Organizers will be limited to functions within the chapter(s) to which they are granted oversight.

Can I white-lable Chapter?

Yes. You can replace the Chapter logo - and logos in emails - with a logo for your own organization.

Can I charge event participants when they RSVP?

Currently, Chapter has no payment functionality. We may add an option for this in future versions.

Can I link my Chapter server with other organizations' servers to help people discover our events?

We are exploring ways that smaller organizations could band together to have shared event directories. This isn't part of Chapter's initial release.

How does Chapter help my events get discovered?

Chapter is SEO optimized for search engines. Particularly Google search and Google location search.

This said, Chapter isn't magic. You will still need to publicize your events and raise awareness of your Chapter with your existing members.