Sentry FullStory

The @sentry/fullstory integration seamlessly integrates the Sentry and FullStory platforms. When you look at a browser error in Sentry, you will see a link to the FullStory session replay at that exact moment in time. When you are watching a FullStory replay and your user experiences an error, you will see a link that will take you to that error in Sentry.

Pre-Requisites

For the Sentry-FullStory integration to work, you must have the Sentry Browser SDK package or the Sentry React Native SDK package and the FullStory Browser SDK package or the FullStory React Native SDK package respectively.

On-Premise Installations

If you are using on-premise Sentry (not sentry.io), then you must have Sentry version 20.6.0 or higher.

Installation

To install the stable version:

with npm:

npm install --save @sentry/fullstory

with yarn:

yarn add @sentry/fullstory

Setup

First, grab your Sentry organization slug. You can get that value from the URL of your sentry organization. Example: https://fullstory.sentry.io/ where fullstory would be the value of the organization slug.

Next, grab your FullStory organization ID. You can get that value from the FullStory recording snippet on your FullStory settings page.

Code Changes

To set up the integration, both FullStory and Sentry need to be initialized. Make sure to replace __FULLSTORY_ORG_ID__ with your FullStory organization ID and __SENTRY_ORG_SLUG__ with your Sentry organization slug.

Browser

import * as Sentry from '@sentry/browser';
import { fullStoryIntegration } from '@sentry/fullstory';

import { FullStory, init } from '@fullstory/browser';
// v1 import:
// import * as FullStory from '@fullstory/browser';

init({ orgId: '__FULLSTORY_ORG_ID__' });

Sentry.init({
  dsn: '__DSN__',
  integrations: [
    fullStoryIntegration('__SENTRY_ORG_SLUG__', { client: FullStory }),
  ],
});

React Native

import * as Sentry from '@sentry/react-native';
import { fullStoryIntegration } from '@sentry/fullstory';

import FullStory from '@fullstory/react-native';

FullStory.init({ orgId: '__FULLSTORY_ORG_ID__' });

Sentry.init({
  dsn: '__DSN__',
  integrations: [
    fullStoryIntegration('__SENTRY_ORG_SLUG__', { client: FullStory }),
  ],
});

Sentry Settings Change

In order for this integration to work properly, you need to whitelist the fullStoryUrl field in your Sentry settings. If you don't, the FullStory URL might be scrubbed because the session ID matches a credit card regex. To do this change, go to Settings -> Security & Privacy and add fullStoryUrl to the Global Safe Fields entry.

How it works

In Sentry, you should see additional context of your error that has the fullStoryUrl below the breadcrumbs and other information:

In FullStory, you should see an event called Sentry Error on the right sidebar that has a link to the error in Sentry:

Contributing

We welcome community contributions to @sentry/fullstory! If you have an idea for a feature or a bug fix, don't hesitate to open an issue or a pull request.

See the Contributing Guide for more information.