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This repository has been archived by the owner on Apr 19, 2021. It is now read-only.

[browser extension] uninstall feedback is not being forwarded #1009

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chrifro opened this issue Feb 22, 2021 · 2 comments · May be fixed by #1011
Open

[browser extension] uninstall feedback is not being forwarded #1009

chrifro opened this issue Feb 22, 2021 · 2 comments · May be fixed by #1011
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@ghuntley
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bug Something isn't working user experience

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@chrifro
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chrifro commented Feb 22, 2021 •
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Problem
we created a feedback form for users uninstalling the browser extension. The submitted information is currently lost
Bildschirmfoto 2021-02-22 um 12 25 59

Expected behavior
send user feedback to [email protected]. Afterward, we would link the information to the feedback channel in slack

Sidenote:
can we track the user's email address automatically in the background and add it to the feedback as well?
@ghuntley ghuntley added bug Something isn't working user experience labels Feb 25, 2021
@chrifro
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chrifro commented Feb 25, 2021

Could you look into this @ghuntley ?

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ghuntley commented Feb 26, 2021 •
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Upon uninstallation gitpod-io/browser-extension@154036a#diff-11db236acd6b02b1229e7d325e9bf8edb521032e6388f68b6a884ec24bbe291fR27 opens https://www.gitpod.io/extension-uninstall/ which is https://github.com/gitpod-io/website/blob/master/src/pages/extension-uninstall.tsx. The form is submitted to a netlify function which is throwing HTTP 500.

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@ghuntley ghuntley linked a pull request Feb 26, 2021 that will close this issue
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@chrifro chrifro mentioned this issue Apr 6, 2021
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[browser extension] resolve uninstall feedback not being forwarded gitpod-io/retired-gatsby-website
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@ghuntley @chrifro