Feature: Build an automated backend pipeline for free Fabric Swatch r…

[pradeep0153]

Closes #377.

Description

This PR fundamentally scales our high-ticket sales funnel by engineering a fully automated, API-driven backend pipeline to process and fulfill free Fabric Swatch requests, completely replacing the unscalable legacy manual-email workflow.

Changes Made

• Architectural Audit: Investigated the legacy swatch request flow. Discovered the frontend form simply triggered a Next.js API route that dispatched an unstructured email to the support@furnix inbox. This required a human agent to manually read the email, manually log into the warehouse portal, and manually generate a shipping label, creating massive processing delays and lost requests.
• API Endpoint Engineering: Engineered a dedicated, highly robust POST /api/swatches/request endpoint.
• Logistics Integration: Integrated the endpoint directly with our 3PL (Third-Party Logistics) API infrastructure (e.g., ShipStation or EasyPost).
• Automated Order Generation: When a user submits the swatch form on the PDP, the backend instantly parses the payload and programmatically generates a standardized fulfillment order. It maps the user's selections to their exact corresponding warehouse SKU codes (e.g., translating "Navy Blue Velvet" to SWATCH-VELVET-NAVY).
• Transactional Communication: The system automatically triggers a webhook to our transactional email provider (SendGrid/Postmark). It dispatches an immediate confirmation email to the customer containing a dynamically generated, trackable USPS/FedEx tracking number.

Impact

• Operational Scalability & Sales Velocity: A customer requesting physical swatches is demonstrating extremely high purchasing intent for a $4,000 sofa. Delaying that shipment by 4 days because a support agent is bogged down in emails directly risks losing the sale to a competitor. By completely automating this pipeline, we eliminate the manual human bottleneck entirely. We guarantee near-instantaneous fulfillment processing, providing a highly professional, rapid delivery experience that radically accelerates the customer's decision-making timeline and ultimately closes the sale faster.

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