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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,198 @@ | ||
| <?php | ||
|
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| namespace Tests\Unit; | ||
|
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| use App\Model\helpdesk\Ticket\Ticket_Thread; | ||
| use App\Model\helpdesk\Ticket\Tickets; | ||
| use App\User; | ||
| use DateTimeZone; | ||
| use Faker\Factory as FakerFactory; | ||
| use Illuminate\Support\Facades\Hash; | ||
| use Illuminate\Support\Facades\Lang; | ||
| use Illuminate\Support\Str; | ||
| use Tests\TestCase; | ||
| use UTC; | ||
|
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| class TicketControllerTest extends TestCase | ||
| { | ||
| /** | ||
| * A basic unit test example. | ||
| * | ||
| * @return void | ||
| */ | ||
| public function test_tooltip() | ||
| { | ||
| $faker = FakerFactory::create(); | ||
|
|
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| //Create User -> Agent | ||
|
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| //$str = Str::random(10); | ||
| $str = 'demopass'; | ||
| $password = Hash::make($str); | ||
| $email = $faker->unique()->email(); | ||
| $user = new User([ | ||
| 'first_name' => $faker->firstName(), | ||
| 'last_name' => $faker->lastName(), | ||
| 'email' => $email, | ||
| 'user_name' => $faker->unique()->userName(), | ||
| 'password' => $password, | ||
| 'assign_group' => 1, | ||
| 'primary_dpt' => 1, | ||
| 'active' => 1, | ||
| 'role' => 'agent', | ||
| 'agent_tzone' => 81, | ||
| ]); | ||
| $user->save(); | ||
|
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| // Check if data is inserted | ||
| $this->assertDatabaseHas('users', ['email'=>$email]); | ||
|
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| // Authenticate as the created user | ||
| $this->actingAs($user); | ||
|
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| $this->assertAuthenticated(); | ||
|
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| // Define the dashboard route name | ||
| $dashboardRouteName = 'dashboard'; | ||
|
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| // Generate the dashboard route URL | ||
| $dashboardUrl = route($dashboardRouteName); | ||
|
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| // Simulate a GET request to the dashboard route | ||
| $dashboardResponse = $this->get($dashboardUrl); | ||
|
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| // Assert that the response status code is 200 (OK) | ||
| $dashboardResponse->assertStatus(200); | ||
|
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| // Create a ticket for testing. | ||
|
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| $ticket = new Tickets( | ||
| [ | ||
| 'ticket_number' => 'TEST-0000-000'.$faker->randomDigit(), | ||
| 'user_id' => $user->id, | ||
| 'priority_id' => 2, | ||
| 'sla' => 2, | ||
| 'help_topic_id' => 1, | ||
| 'status' => 1, | ||
| 'source' => 1, | ||
| ] | ||
| ); | ||
|
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| $ticket->save(); | ||
| $ticket->dept_id = 1; | ||
| $ticket->save(); | ||
|
|
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| //Create Ticket_thread for Testing | ||
|
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| $ticket_thread = new Ticket_Thread( | ||
| [ | ||
| 'ticket_id' => $ticket->id, | ||
| 'user_id' => $user->id, | ||
| 'poster' => 'client', | ||
| 'title' => 'TestCase2', | ||
| 'body' => 'Testing2', | ||
| ] | ||
| ); | ||
|
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| $ticket_thread->save(); | ||
|
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| // Make a GET request to the getTooltip | ||
| $response = $this->get(route('ticket.tooltip', ['ticket_id' => $ticket->id])); | ||
|
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| // Assert that the response status is 200 (OK). | ||
| $response->assertStatus(200); | ||
|
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| //Accessing Tooltip url | ||
|
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| $url = 'http://127.0.0.1:8000/ticket/tooltip?ticketid='.$ticket->id; | ||
|
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| $result = $this->get(url($url)); | ||
|
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| // Define the expected tooltip content | ||
|
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| $expectedTooltip = ''; | ||
|
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| $threads = $ticket->thread()->select('user_id', 'poster', 'body')->get(); | ||
| $numThreads = $threads->count(); | ||
|
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| foreach ($threads as $thread) { | ||
| $expectedTooltip .= '<b>'.$thread->user->user_name.' ('.$thread->poster.')</b></br>' | ||
| .$thread->purify().'<br><hr>'; | ||
| } | ||
|
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| $expectedTooltip .= 'This ticket has '.$numThreads.' threads.'; | ||
|
|
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| // Assert that the response content contains the expected tooltip content | ||
| $result->assertSee($expectedTooltip, $escaped = false); | ||
| } | ||
|
|
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| //Testing Reply Alert and Last Activity filed | ||
| public function test_reply() | ||
| { | ||
| $faker = FakerFactory::create(); | ||
|
|
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| // Get previously created user to authenticate | ||
|
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| $user = User::latest()->first(); | ||
|
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| $this->actingAs($user); | ||
|
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| $this->assertAuthenticated(); | ||
|
|
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| //Get previously created Ticket | ||
|
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| $tickets = Tickets::latest()->first(); | ||
|
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| // Define the route URL with the Ticket ID | ||
|
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| $url = route('ticket.thread', ['id' => $tickets->id]); | ||
|
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| $response2 = $this->get($url); | ||
|
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| // Assert that the response status is 200 (OK). | ||
| $response2->assertStatus(200); | ||
|
|
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| // Create fake data for the reply | ||
|
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| $replyData = [ | ||
| 'ticket_ID' => $tickets->id, | ||
| 'reply_content' => $faker->paragraph, | ||
| 'created_at' => date_default_timezone_set('UTC'), | ||
| 'updated_at' => date_default_timezone_set('UTC'), | ||
| ]; | ||
|
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| // Make a POST request to the route with the reply data | ||
| $response3 = $this->post(route('ticket.reply', ['id' => $tickets->id]), $replyData); | ||
| // Assert that the response has a successful HTTP status code (e.g., 200 OK) or an appropriate status code | ||
| $response3->assertStatus(200); | ||
| $response3->assertSee(Lang::get('lang.you_have_successfully_replied_to_your_ticket')); | ||
|
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| //Accessing tickets to check last activity is updated | ||
|
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| $response4 = $this->get(route('ticket2')); | ||
|
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| $response4->assertStatus(200); | ||
|
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| $result_date = $response4->getDate(); | ||
|
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| $userTimeZone = new DateTimeZone('Asia/Kolkata'); | ||
|
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| // Convert the DateTime object to the user's time zone | ||
|
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| $result_date = $result_date->setTimezone($userTimeZone); | ||
|
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| $result_date = $result_date->format('d/m/Y H:i:s'); | ||
|
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| //Converting Updated_at to User Timezone | ||
|
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| $last_thread = Tickets::latest()->first(); | ||
|
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| $updated_at = $last_thread->updated_at; | ||
|
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| $expected_date = UTC::usertimezone($updated_at); | ||
|
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| // Asserting if the last_activity is updated correctly | ||
|
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| $this->assertEquals($expected_date, $result_date); | ||
| } | ||
| } |