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  • Austin, TX
  • 01:12 (UTC -05:00)
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mikeortman/README.md

Hi, My Name is Mike.

Software engineer with 12 years of experience specializing in full-stack development, system design, and leading cross-functional teams to build scalable, high-availability services. I am actively looking to fill a full-time, principal-level software engineering position. I consider myself a generalist, but open to all frontend, backend, fullstack, and devops positions.

Job Experience

Asurion | Software Engineer IV (Principal Level)

February 2023 - Present

  • Led the development of a billing microservice that handled over $1B in annual transactions, prioritized payment processor independence, and high reliability.
  • Developed a Typescript-based microservice with a MySQL database, leveraging Docker, Kubernetes, and AWS.
  • Worked with DevOps and QA to refresh our build, test, and deploy pipeline using Github Actions.
  • Mentored junior and offshore engineers and promoted a culture of high-quality code, developer efficiency, engineering equality, and continuous learning.
  • Managed sensitive PII, ensuring compliance with PCI, PSD2, and GDPR.
  • Collaborated cross-functionally with finance and design teams, streamlined requirement gathering, and accelerated the product lifecycle from MVP to full production.

Atlassian | Senior Software Engineer, Software Engineer

January 2016 - September 2018, March 2019 - February 2023

  • Contributed to Atlassian Intelligence's LLM microservices for autocomplete within Confluence.
  • Led a team of 5 engineers to create a high-performance user search service using Elasticsearch, SQS, and a Java/Spring-based microservice.
  • Managed the migration of a massive Elasticsearch database cluster to a new system with zero downtime.
  • Collaborated with other technical and non-technical teams within Atlassian’s identity services to meet deadlines within Atlassian's cloud-first initiatives.
  • Overhauled Atlassian's documentation site, both frontend and backend, including the development of an NLP recommendation system, which resulted in a 25% reduction in time-to-solve.
  • Worked on a cross-functional team of designers, user researchers, and copywriters to develop rapid prototypes before production, confirming results with A/B testing.
  • Experimented with Natural Language Processing, using Python and TensorFlow, resulting in 2 patents.

IBM | Staff Software Engineer, Software Engineer

December 2011 - January 2016

  • Contributed to the IBM MobileFirst framework, using a Java-based backend and Javascript/JQuery frontend library.
  • Utilized AngularJS, JQuery, and D3 to create responsive, user-friendly client-side applications for enterprise customers.
  • Employed Javascript build tools (Babel, Grunt, Less, and Webpack) to streamline development processes.
  • Communicated directly with enterprise customers and provided engineering support to resolve urgent, system-down events.

Education

Computer Engineering, Bachelor of Science (BS)

Tennessee Technological University
August 2007 - May 2011

Skillset

Programming Languages

  • Java | 10 years
  • Javascript / Typescript | 9 years
  • Python | 5 years
  • Rust | 2 years
  • C/C++ | 2 years
  • C# | 2 years

Tech Skills

  • Scrum & Agile | 11 years
  • Unit & Integration Tests | 9 years
  • Amazon Web Services | 8 years
  • ReactJS / Frontend | 8 years
  • Microservices | 6 years
  • Logging, Metrics, On-Call | 5 years
  • Message Queues | 5 years
  • Elasticsearch / NoSQL | 4 years
  • MySQL / Relational DBs | 4 years
  • Machine Learning | 3 years
  • Redis / KV Stores | 3 years
  • PostgresDB / PostGIS | 2 years

Popular repositories Loading

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    Witchcraft is a toolkit capable of encoding documents of various content types and structure (flat, hierarchical, or series) into searchable latent vector space.

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  4. mikeortman.github.io mikeortman.github.io Public

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  5. mikeortman mikeortman Public

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