Onboarding email

[tillkruss]

#10 continued.

[mattwynne]

I force-pushed to rebase the branch with the renamed files from #14

[mattwynne]

I'm of the opinion that we should use the platform to welcome people rather than sending an email. It should be easier to automate too, using a bot or something.

For now I just did it manually: https://nelson.social/web/@matt/109559017371221953

[tillkruss]

I'm of the opinion that we should use the platform to welcome people rather than sending an email. It should be easier to automate too, using a bot or something.

Really, even things like which apps to use on which devices? I was thinking a 2-3 email drip helping people get onboarded with more words than toots would allow.

[mattwynne]

Maybe we should do both?!

[mattwynne]

I signed up a test account today and I notice that it did receive a welcome email. I don't remember that happening when I signed up myself but maybe I just forgot.

I wonder how possible it is to just customise that email.

[mattwynne]

I like the idea of a drip though. I had a look, and it seems like modern versions of mastodon have an account.created webhook you can subscribe to that could be used to integrate with another service for doing the emails, but it's not much use yet so maybe a database trigger isn't the craziest idea here.

[tillkruss]

Can you share the welcome email you received here?

[mattwynne]

[mattwynne]

Another good reason for using email: this in-app welcome message has been ignored https://nelson.social/web/@matt/109559017371221953

I'll try again with our two new latest arrivals, but I think you're right that messaging people in email will reach them in a medium they're already using.