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41 changes: 40 additions & 1 deletion user_manual/talk/advanced_features.rst
Original file line number Diff line number Diff line change
Expand Up @@ -3,6 +3,30 @@ Advanced Talk features

Nextcloud Talk has a number of advanced features users might find useful.

Notifications and privacy
-------------------------

By default, Nextcloud Talk will notify you about:

- New messages in private conversations;
- Replies to messages you sent;
- Messages mentioning you or group/team you are member of;
- Started calls in conversations you are part of.

You can change this behavior in the conversation settings. Additionally, you can configure:

- **Important conversations**: you will be always notificed about new messages, even if you are in "Do Not Disturb" mode;
- **Sensitive conversations**: content of messages will not be shown in the conversation list and obscured from notifications.

.. image:: images/conversation-notifications.png
:width: 300px

To have more control over your privacy, you can also configure the visibility of your typing and read indicators in ``Talk settings``:

.. image:: images/privacy-settings.png
:width: 400px


Matterbridge
------------

Expand Down Expand Up @@ -102,7 +126,22 @@ You can also choose to invite all participants including email guests, or select

.. image:: images/talk-schedule-meeting.png
:width: 400px


Schedule from Calendar
^^^^^^^^^^^^^^^^^^^^^^

When creating a new event in Calendar, you can set a Talk conversation as event location. This will create a new conversation if one does not exist yet.

.. image:: images/calendar-create-event.png
:width: 600px

When the event is created, you will see a link to the conversation in the event details. Conversation will also show up in the list of conversations (discoverable by ``Events`` filter).

.. image:: images/event-conversation-list.png
:width: 300px

Like instant meetings, event conversations will be automatically deleted after configured period of inactivity (by default 28 days).

Breakout rooms
--------------
Breakout rooms allow you to divide a Nextcloud Talk call into smaller groups for more focused discussions. The moderator
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84 changes: 74 additions & 10 deletions user_manual/talk/talk_basics.rst
Original file line number Diff line number Diff line change
Expand Up @@ -4,20 +4,83 @@ Basics of Nextcloud Talk

Nextcloud Talk lets you chat and have video calls on your own server.

Chats and calls take place in conversations. You can create any number of conversations. There are several kinds of conversations:
Getting started
---------------

Chats and calls take place in conversations. You can create any number of conversations. There are different types of conversations:

1. Private (one-to-one) conversations
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
This is where you have a private chat or call with another Talk user.

In content sidebar, you can find additional information about the person you are chatting with, such as their email address, phone number, or other details they have shared in their profile.

.. image:: images/one-to-one-right-sidebar.png
:width: 300px

Nobody except you and the other person can see this conversation or join a call in it.
You can extend an ongoing call to a new group conversation by adding more people. Call will be continued there without interruption.

1. **One-on-one conversations.** This is where you have a private chat or call with another Talk user. You can't add other people to this conversation or share it with a link. You start a direct one-on-one chat by looking for another user in the search bar and then clicking their name. If a user becomes unavailable for long period and set an out-of-office status, you will find additional information in this conversation, such as provided description, absence date, or their replacement person.
.. image:: images/one-to-one-extend.png
:width: 300px

If a user becomes unavailable and set an **out-of-office** status in ``Personal settings > Availability``, you will find additional information in this conversation, such as provided description, absence date, or their replacement person.

.. image:: images/one-to-one-out-of-office.png
:width: 500px

2. Group conversations
^^^^^^^^^^^^^^^^^^^^^^
A group conversation can have any number of people in it.
You can add internal users, email guests, groups or teams to a group conversation upon creation, or when it already exists, via the ``Participants`` tab.

A group conversation can be shared with a public link, so guests can join a chat and a call.
It can also be opened to registered users (or users from 'Guests' app), so they can discover and join this conversation.

.. image:: images/group-public-settings.png
:width: 400px

2. **Group conversations.** Besides the person who created the conversation, a group conversation can have any number of people in it. A group conversation can be shared publicly with a link, so external guest users can join a call. It can also be listed, so other people on your Nextcloud server can join the conversation.

3. Note to self
^^^^^^^^^^^^^^^
This is a special conversation with yourself. Messages here do not have a limit for editing or deletion. You can use it to:

3. **Note to self.** This is a special conversation with yourself. You can use it to write message notes, create to-do lists or forward content to save.
- **Take notes**: write down ideas, reminders, or important information you want to keep handy.
- **Create to-do lists**: use Markdown syntax to create checklists for tasks you need to complete.
- **Forward messages from other chat**: use the message menu to forward important messages from other conversations to your Note to self.

.. image:: images/note-to-self.png
:width: 500px

4. Disposable conversations
^^^^^^^^^^^^^^^^^^^^^^^^^^^
These conversations cover some special cases and exist for a limited period of time. Retention period can be configured by an instance administration:

- **Instant meetings**: these conversations can be created for quick, ad-hoc meetings. They can be started instantly from the Talk Dashboard.
- **Event conversations**: these are created when set as an event location by Calendar app.
- **Phone conversations**: these are dedicated for SIP dial-in & dial-out phone calls (requires a SIP gateway).
- **Video verification**: these are created, when someone tries to access a public link, protected by password with video verification (deleted instantly after call ends).

.. image:: images/instant-meeting-dispose.png
:width: 500px

Talk Dashboard
--------------

The Talk Dashboard is your central hub for managing and accessing your conversations. It provides an overview of your:

- Unread mentions and messages in private chats;
- Message reminders, scheduled to be tackled on later;
- Scheduled meetings, with event details and shortcut buttons to join them;
- Shortcut actions to create new conversations, join open ones, or quickly check your media devices.

.. image:: images/talk-dashboard.png
:width: 600px

Creating a chat
---------------

You can create a direct, one-on-one chat by searching for the name of a user, a group or a team and clicking it. For a single user, a conversation is immediately created and you can start your chat. For a group or circle you get to pick a name and settings before you create the conversation and add the participants.
You can create a private (one-to-one) chat by searching for the name of a user, a group or a team and clicking it. For a single user, a conversation is immediately created and you can start your chat. For a group or circle you get to pick a name and settings before you create the conversation and add the participants.

.. image:: images/chat-with-one-user.png
:width: 400px
Expand Down Expand Up @@ -53,9 +116,10 @@ You can view all the conversations that you can join by clicking the button next
Filter your conversations
-------------------------

You can filter your conversations using the filter button located next to the search field. There are two options for filtering:
1. Filter unread mentions: This option allows you to view group conversations with unread mentions or unread one-on-one conversations.
2. Filter unread messages: This option allows you to view all unread messages in all joined conversations.
You can filter your conversations using the filter button next to the search field. There are several options for filtering:
1. **Unread mentions**: view unread private conversations, or group conversations, where you have been mentioned.
2. **Unread messages**: view unread messages in all conversations you are a part of.
2. **Event conversations**: view all conversations, created for upcoming or past events.

.. image:: images/filters-menu.png
:width: 400px
Expand Down Expand Up @@ -255,7 +319,7 @@ You can reply to a message using the arrow that appears when you hover a message
.. image:: images/reply.png
:width: 600px

In the ``...`` menu you can also choose to reply privately. This will open a one-on-one chat.
In the ``...`` menu you can also choose to reply privately. This will open a one-to-one chat.

.. image:: images/chat-message-menu.png
:width: 600px
Expand Down Expand Up @@ -329,7 +393,7 @@ Starting a call
When you're in a conversation, you can start a call any time with the ``Start call`` button. Other participants will get notified and can join the call.

.. image:: images/device-settings-before-call.png
:width: 400px
:width: 600px

If somebody else has started a call already, the button will change in a green ``Join call`` button.

Expand Down