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Field Service

Field Service Management (FSM) coordinates company resources employed at, or en route to, client sites, rather than on the company's premises. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment.

Examples of field service use cases are:

  • In telecommunications and cable industry, technicians who install cable or run phone lines into residences or business establishments.
  • In healthcare, mobile nurses who provide in-home care for elderly or disabled.
  • In gas utilities, engineers who are dispatched to investigate and repair suspected leaks.
  • In heavy engineering, mining, industrial and manufacturing, technicians dispatched for preventative maintenance and repair.
  • In property maintenance, including landscaping, irrigation, and home and office cleaning.
  • In HVAC industry, technicians have the expertise and equipment to investigate units in residential, commercial and industrial environments.

Available addons

addon version summary
fieldservice 12.0.2.18.3 Manage Field Service Locations, Workers and Orders
fieldservice_account 12.0.3.1.1 Track invoices linked to Field Service orders
fieldservice_account_analytic 12.0.3.3.0 Track analytic accounts on Field Service locations and orders
fieldservice_account_payment 12.0.1.2.0 Allow workers to collect payments from the order.
fieldservice_activity 12.0.1.1.0 Field Service Activities are a set of actions that need to be performed on a service order
fieldservice_agreement 12.0.1.0.0 Manage Field Service agreements and contracts
fieldservice_agreement_helpdesk_mgmt 12.0.1.0.0 Create links between Field Service, Agreements, and Helpdesk
fieldservice_change_management 12.0.1.1.0 Manage Change Logs on Locations
fieldservice_crm 12.0.1.1.0 Create Field Service orders from the CRM
fieldservice_delivery 12.0.2.0.0 Select delivery methods and carriers on Field Service orders
fieldservice_distribution 12.0.1.1.0 Manage your distribution structure
fieldservice_equipment_stock 12.0.2.0.0 Integrate stock operations with your field service equipments
fieldservice_fleet 12.0.1.0.1 Link Field Service vehicles with Odoo Fleet
fieldservice_geoengine 12.0.1.0.0 Display Field Service locations on a map with Open Street Map
fieldservice_google_map 12.0.1.0.0 This module displays map views on the order and location using Google Map View module.
fieldservice_google_marker_icon_picker 12.0.1.1.0 This module displays google marker icon picker based on apply widget on field
fieldservice_isp_account 12.0.2.3.2 Invoice Field Service orders based on employee time or contractor costs
fieldservice_isp_flow 12.0.1.1.1 Field Service workflow for Internet Service Providers
fieldservice_location_builder 12.0.1.1.0 Adds a tool to help build out Location Hierarchies
fieldservice_maintenance 12.0.1.2.1 Integrate Field Service orders with maintenance requests
fieldservice_mgmtsystem_nonconformity 12.0.1.1.0 Bridge module between Field Service and Non Conformities
fieldservice_partner_multi_relation 12.0.1.0.0 Manage relations between contacts, companies and locations
fieldservice_project 12.0.1.2.1 Create field service orders from a project or project task
fieldservice_purchase 12.0.1.1.0 Manage FSM Purchases
fieldservice_recurring 12.0.1.3.0 Manage recurring Field Service orders
fieldservice_repair 12.0.2.0.0 Integrate Field Service orders with MRP repair orders
fieldservice_route 12.0.2.5.0 Organize the routes of each day.
fieldservice_route_account 12.0.1.1.1 Field Service Route Account
fieldservice_route_stock 12.0.1.2.1 Field Service Route Stock
fieldservice_route_vehicle 12.0.2.1.1 This module allows you to set the vehicle on the routes and day routes.
fieldservice_sale 12.0.2.5.1 Sell field services.
fieldservice_sale_recurring 12.0.1.2.0 Sell recurring field services.
fieldservice_sale_stock 12.0.1.0.4 Sell stockable items linked to field service orders.
fieldservice_size 12.0.0.1.1 Manage Sizes for Field Service Locations and Orders
fieldservice_skill 12.0.1.1.0 Manage your Field Service workers skills
fieldservice_stage_server_action 12.0.2.0.0 Execute server actions when reaching a Field Service stage
fieldservice_stage_validation 12.0.0.2.0 Validate input data when reaching a Field Service stage
fieldservice_stock 12.0.3.0.0 Integrate the logistics operations with Field Service
fieldservice_stock_account 12.0.2.0.0 Invoice inventory items delivered with Field Service orders
fieldservice_stock_account_analytic 12.0.1.1.0 Track costs of delivered items with analytic accounting
fieldservice_stock_request 12.0.2.0.0 Integrate Stock Requests with Field Service Orders
fieldservice_substatus 12.0.1.2.1 Add sub-statuses to Field Service orders
fieldservice_vehicle 12.0.2.2.0 Manage Field Service vehicles and assign drivers
fieldservice_vehicle_stock 12.0.2.0.1 Track inventory of Field Service vehicles
fieldservice_vehicle_stock_request 12.0.2.0.0 Link Stock Requests with Field Service Vehicle Inventory

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