Providing a platform for citizens to voice concerns directly to stakeholders of companies, fostering transparency and accountability. Join UpVoice for impactful change!
- Pravir Chugh
- Philip Huang
- Puneet Kakkar
- Arush Kumar
Utilizing the Gemini API, Upvoice analyzes submissions to identify semantic similarities with existing entries. This process not only enables the merging of similar grievances but also applies predictive analytics to estimate the potential impact, such as cost savings or efficiency improvements.
Our backend endpoints evaluate the urgency of submissions to analyze key phrases and content. This helps in prioritizing issues that need immediate attention, ensuring timely responses to critical voices.
Upvoice automates the generation of detailed, concise reports from user submissions. These reports effectively communicate the core issues, urgency, and impact, making it easier for stakeholders to understand and act on the voices.
We were inspired by the few and far between ways that a general citizen could share their experiences of being harmed by a company's wrongdoings. This spreads to multiple industries, including home energy, waste management, air travel, healthcare, pharmaceuticals, and more. The most commonly-used way that citizens can voice their concerns is through the company's contact departments, and the wheels of those systems turn slowly. We strived to create a centralized platform to ensure that all voices, big or small, were heard.
Upvoice serves as a platform that allows individuals to share their grievances about a company's business practices without the frustration of ineffective communication methods. Instead of having a personal story/experience get lost in the noise, users directly appeal to stakeholders that can advocate for systematic changes and responsible business practices.
Our main goal is for citizens to have a voice to share their unique stories and perspectives, and also advocate for the change that they want to see in the world. As users post additional stories and insights, their future stories are more often into the forefront of our application's repository.