Merge pull request #1857 from matz985/RDoc-2590

RDoc-2590 Cloud: Cloud -> Pricing, Payment and Billing tab - add PayNow feature

Documentation/4.2/Raven.Documentation.Pages/cloud/cloud-pricing-payment-billing.markdown

@@ -15,6 +15,7 @@ details in any case). You can pay per minute without any commitment, or use one
   * [Payment](../cloud/cloud-pricing-payment-billing#payment)  
   * [Billing](../cloud/cloud-pricing-payment-billing#billing)  
     - [Charging Failures](../cloud/cloud-pricing-payment-billing#charging-failures)  
+    - [Pay Now](../cloud/cloud-pricing-payment-billing#pay-now)  
 
 {NOTE/}
 
@@ -162,8 +163,50 @@ cost, and the expected charge at the end of this month.
 ---
 
 ####Charging failures  
-If we fail to charge your account using the payment method you provided, we'll notify 
-you and retry for 7 days. Failure to pay after that period may result in account closure. 
+If we fail to charge your account using the payment method you provided, we'll notify
+you and retry for 5 days. Failure to pay after that period may result in account closure.
+Here's an example of the notification sent to the owner and all cloud account managers:
+
+![Email](images/known-payment-failure-email.png)
+
+---
+
+####Pay Now 
+
+The `Pay Now` button becomes visible on your Billing tab dashboard once there are any unpaid costs from previous billing cycle(s).
+
+{INFO: }
+There is one exception to this rule, on the billing day (27th of the month) `Pay Now` functionality is disabled, so the button won't be visible.
+{INFO/}
+
+If you have resolved the issue associated with the charge failure (e.g., updated payment information), you can manually initiate the payment by clicking the `Pay Now` button.
+Upon clicking the `Pay Now` button, the system will process the payment for all outstanding amounts up to the end of the previous billing cycle. If the payment process fails, you will be notified again by email.
+
+
+![PayNow1](images/pay-now-1.png)
+![PayNow2](images/pay-now-2.png)
+
+####Billing Cycle and Date Range 
+
+The `Pay Now` feature covers all unpaid costs up to the end of the previous billing cycle.
+It does not cover costs incurred in the current billing cycle.
+
+{NOTE: }
+####Example
+If you have unpaid costs from 13/12/2023 and today is 01/03/2024, using the `Pay Now` feature will bill you for the period from **13/12/2023** up to **27/02/2024**.
+{NOTE/}
+
+####Notifications
+
+  If the payment fails, you will receive an email notification with the details and possible reasons for the failure.
+
+{INFO: }
+
+Ensure that your payment information is up-to-date to avoid repeated charge failures.
+
+Contact support if you encounter any issues while using the `Pay Now` feature.
+
+{INFO/}
 
 {PANEL/}
 

Documentation/4.2/Raven.Documentation.Pages/cloud/portal/cloud-portal-billing-tab.markdown

@@ -29,6 +29,7 @@ The Billing & Costs tab will show your existing resources and their costs as wel
   The `Pay Now` button is designed to facilitate immediate payment of outstanding costs accrued from previous billing
   cycles. This feature is especially useful for ensuring timely payments and maintaining up-to-date account status.
   It can be used when automatic charge fails due to reasons like expired cards or insufficient funds.
+  You can read more about the _Pay Now_ option on the [Pricing, Payment and Billing](../cloud-pricing-payment-billing#pay-now) page.
 
 {PANEL/}