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NLP-Twitter Customer Support

Problem Statement:-

Here you would need to create a model which predicts what company a tweet is for simply based on the text of the tweet (even if the tweet appears without an “@” handle. This would allow us to flag tweets, reviews and social media comments that don’t necessarily tag a certain company’s name.

What's in Notebook?

  1. Text Preprocessing
  2. NER Entity Ruler using Spacy
  3. Text Classification
  4. Model building using Kstratisfied Fold

Dataset - https://www.kaggle.com/thoughtvector/customer-support-on-twitter

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