Troubleshooting

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Vojtěch Sajdl edited this page May 13, 2018 · 1 revision

Here is a list of commonly encountered problems and how to fix them.

Uncaught Error: Call to undefined method `mysqli_stmt::get_result()`

What it means: the MySQL Native Driver (mysqlnd) is either not installed or not working properly.

How to fix it:

Install the required package(s). If you don't have root access to your server, contact your hosting company, they might be able to help you.
If you are using cPanel then you need these settings to be enabled

settings

Note: workaround for this issue is planned to land in one of the upcoming versions.